Head Patient Services- Hospital

2 weeks ago


Pune, Maharashtra, India Aditya Birla Management Corporation Private Limited Full time

Qualification :
BHA/MHA or equivalent degree

Experience:
Minimum Years of Experience in relevant field

Skill:
Ability to lead a team, ability to motivate team members and good inter-personal skills

Roles & Responsibilities:

  • Planning and control of services for customer dealing.
  • Planning and performing internal audits in department.
  • To ensure proper code of conduct within staff (patient services).
  • Performance evaluation of staff or appraisal.
  • To ensure proper allocation of duties.
  • Manager is responsible to prepare a duty roster of Manager.
  • To analyze various reports submitted by Manager Operation
  • To be present on call as and when required.
  • To ensure the smooth functioning of the department.
  • Playing a key role in maintaining cordial relations & harmony with other all departments within the hospital for smooth functioning.
  • To handle patients & family grievances.

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