Implementation Specialist

7 days ago


Mumbai, Maharashtra, India Artem HealthTech Pvt. Ltd. (Formerly known as Express Diagnostics Pvt. Ltd.) Full time
Greetings from Artem HealthTech Pvt. Ltd.

We are a Healthcare Technology company based out of Ahmedabad.

We have developedvarious e-Health Solutions like Hospital Information Management System (HIMS),Laboratory (Pathology) Information Management System (LIMS), RadiologyInformation Management System (RIMS) along with a Picture Archiving andCommunication System, Tele-medicine, Tele-Diagnostics, e-Pharmacy along withvarious mobile apps that cater to the needs of doctors, healthcare technicians andcitizens.

All our solutions are cloud-based.

Along with software solutions we have alsodeveloped various IoT enabled medical devices like – ECG, Multi-parameter vitalsmonitor, Health Records Digitizer and a Health Kiosk.

Position –Implementation Specialist

Description Healthcare IT CompanyDivision HealthcareLocation MumbaiReporting to Project Manager

Candidate ProfileWork Experience : - 5 years of Software Implementation experienceCTC / Perks:

  • NegotiableQualification/ Education :
  • IT/EC/CE Graduate (BCA / B.E. / B.Tech /MCA / M.E. / Msc.
IT)or similarcertifications

Skills :
-•Knowledge of Software Implementation Life Cycle.a. Analyze the client requirementb. Validate the product with the client requirementc. Product demonstrationd. End-user traininge. Conduct User Acceptance Testingf. Conduct parallel rung. Awareness about Pre-go live activitiesh. Go live activitiesi. Hand Holding during go live2. Ability to understand customer requirements in terms of software solutions.3. Strong knowledge of trouble shooting.4. Knowledge of computer networks and hardware configuration.5. Expert at documentation.6. Good communication skills in Hindi & English.7. Expert at stakeholder management.

Good-to-Have1. Experience with software development2. Experience with cloud-based deployments3. Experience in implementing healthcare solutions.4. Experience of database querying (SQL).

Roles & Responsibilities1. Solution Implementation online or onsite.2. User Training online or onsite.3. Providing technical support to customers on-call or onsite.4. Co-ordination with business analyst / software developers for anycustomization or issue resolving.5. Co-ordination with account managers / sales team for any escalations6. Document the implementation process and create a knowledge bank offrequent issues/ challenges being faced during and after implementation.7. Generate MIS Reports for clients and internal circulation.

Please note, we are currently working on a six-day work week basis.
Immediate joiners will be given priority.
The role requires full-time work on-site (Mumbai) and will also require frequent travel to Head Office (Ahmedabad).

Interested candidate please mail on

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