Principal IT Project Lead

1 week ago

Hyderabad, Telangana, India Medtronic Full time

Careers that Change LivesThe major role of the BRM is to Provide leadership, liaison, and continuity and be the bridge between IT and Business Units.

This role will require working closely with the MEIC team as well as the global and IT organizations.

This role will require a strong communicator who has a solid understanding and experience in R&D, Change-management, and Building /Supporting IT Infrastructure projects for all BU's.

A Day in the Life


IT Business Relationship Manager (IT BRM) will provide leadership, liaison, and continuity and be the bridge between IT and Business Units (BUs).IT BRM will be the First Line Manager and manage team of Regional Business Interfaces with assigned portfolios, accounts, and BUs.

IT BRM will be based in Hyderabad and reporting to IT Leader– India. He/She will also provide IT Operations Management support and perform other management duties as assigned.

IT BRM will be highly experienced and skilled, technically sound with more than 8 years of IT industry experience with at least three years in leading professional teamsIT BRM, will work closely with stake holders to identify, recommend, develop, implement, and support cost-effective technology solutions for the BUsIT BRM will have both; an external focus to timely and successfully deliver IT solutions to and an internal focus to coordinate with IT to ensure that products, services and technologies properly integrate together.

IT BRM must possess a strong understanding and experience in deploying diverse IT technologiesIT BRM should have demonstrated performance of quick learning and understanding defined processes of IT and BUs and enhanced partnering with BUsIT BRM will also oversee the Product Lifecycle Management (PLM)IT BRM to Ensure the quality policy/system is planned, understood, implemented and maintained by ensuring compliance within the departmentIT BRM to Organize the coordination of activities with outside suppliers and consultants to ensure timely delivery of commitments.

IT BRM to work with Global Information Services to identify new tools to improve current state.
Responsibilities

, includes, but not limited to the following:Provide leadership, liaison, and continuity and be the bridge between IT and Business Units (BUs).Understand the business, manage complexities, negotiate, communicate, prioritize and meet the IT needs of MEICEnsure that BU projects align with the IT strategy and technology that best provides maximum return on investmentAssesses and communicates risks, issues and opportunities for BUs associated with IT investmentsBe the single PoC for BUs, manage project intake process, evaluate and analyze project objectives, work for solution design, negotiate and resolve issues, Monitor-health and communicate appropriatelyManage relationships with BUs and all other stakeholders for successful start-to-finish delivery of the projects to BU satisfaction.

Ensure continuous delivery of IT Services to BUs through oversight of service level agreementsUnderstands business strategy and communicates to rest of IT to ensure alignment to business goalsKeep current with trends and issues in IT Industry, current technologies and pricesCreates culture of continuous improvement by identifying opportunities for operational efficiency and deploying enterprise best practices and employee engagement to improve cost, quality, delivery, employee and customer satisfactionDetermines critical skills within the organization/functional area and provides inputs for development plans and forecasts for staffingMust Have:
Minimum Requirements

  • Bachelor's or Master's degree Engineering.
  • More than 13 years of IT relevant industry experience in Service Delivery and Relationship Management with at least 5 years in leading professional teams in MNCs in the stated domain of service delivery with demonstrated maturity and knowledge.


Must HaveIT BRM must haveStrong interpersonal skills, business acumen, ability to negotiateGood Stake holder managementNetworkingOrganization understanding and demonstrated performance to stretch beyond convenient hours to negotiate business deliverySolid analysis and IT design background in MNCsStrong listening, persuading, influencing and shaping skills to communicate win-win scenarios, eliminate disconnects and work to resolve problems and offer meaningful alternatives.

Strategic Partnering and service shaping skills with demonstrated use of appropriate metrics to drive delivery and valueSkills for managing business relationship and influencing business practicesStrong communication skills.

Excellent English oral and written communication skillsCustomer service approach:

Customer focused with strong customer service skills and the ability to apply sensitivity and discretion when requiredDemonstrated Project Management approachStrong sensitivity for cultural differences and significant global acumen.

Process orientationAvailability in case of urgent requirement after working hoursDynamic, proactive and positive attitude, flexibility even in a stressful situationHigh level of energy, enthusiasm and passion

Nice to Have

  • Professional/technical certifications in Project Management is highly desirable.

Management Degree is preferableAdditional InformationTravel:
Yes, < 25 % of the Time

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