Software Engineer II
1 week ago
Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging.
More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights.
With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.
About the teamDialpad'sProduct Engineering
organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services.
Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they're able to see immediate results.
Combining natural language processing and artificial intelligence with world-class cloud computing, the things you'll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.
Your roleWe are seeking a talentedFullstack Software Engineer
to help build and maintain our customer and partner facing tooling, automated workflows and administrative features for various products & services in our ecosystem.
You will be responsible for designing, developing, and testing new features and improvements to our existing tooling and admin features.
You will work closely with product managers, UX designers, backend developers, and other engineers to deliver a world-class communications platform to our users.
What you'll do(i,e., Responsibilities)Design and implement new features and enhancements to Dialpad's tooling and admin features.
Build and maintain partner portals, which allow third-party organizations to manage their own Dialpad accounts and services.
Develop automated workflows to support the growing needs of customer support and ensure smooth operations.
Work with other engineers to ensure the scalability, performance, and reliability of the platform.
Collaborate with UX designers and product managers to define and refine requirements for new features.
Write high-quality, maintainable, and testable code using modern software development practices.
Work in an agile development environment with a focus on continuous integration and delivery.
Participate in code reviews, design discussions, and other team activities to ensure high-quality software delivery.
Troubleshoot and debug issues with existing features, as needed.
Stay up-to-date with the latest frontend technologies and best practices, and contribute to the continuous improvement of our engineering processes and tools.
Pay close attention to detail and code quality to ensure that our web applications are performant, scalable, and maintainable.Participate in code reviews to ensure code quality, maintainability, and scalability.
Ensure that features are shipped on-time and with the highest quality.
Skills you'll bring
(i,e., Qualifications)2- 5 years of experience in FullStack, preferred previous experience in building web based tooling and support applicationsStrong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP or other cloud infrastructures etcExperience with building reusable and modular components.
Attention to detail and a focus on code quality and maintainability.
Experience with mentoring junior engineers and helping them grow their skills.
Experience with RESTful APIs and GraphQL schemas.
Experience with Agile development methodologies.
Ability to write clean, modular, and maintainable code.
Strong debugging and troubleshooting skills.
Strong communication and collaboration skills.
Our Tech Stack:
Python backend on Google App Engine / Google Cloud Platform, frontend running natively in Electron, numerous integrations with third party servicesDialpad benefits and perksEquity, balance, and belongingAt Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
CultureWe've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equityTeamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Don't meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification.
At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.
You may be just the right candidate for this or other roles.Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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