Senior Process Executive
2 weeks ago
- Excellent communication skills to address and resolve client issues through calls, chat, and emails.
- Flexibility to work in 24/7 shifts, involving voice processes, rotational weekly offs, and in-office environment. Completion of double vaccination is required.
- Analytical problem-solvers capable of understanding and resolving customer issues.
- Demonstrate problem-solving abilities and quick thinking to independently, thoroughly, and efficiently resolve customer problems.
- Proactive approach and respect for customer's time.
- Effective time management to ensure all customer interactions are valuable.
Job Location: Bangalore and Pune
Qualification: Any Graduates
- Working from the office is obligatory.
- 24/7 shifts are mandatory.
Shifts: 24/7
Experience: 1 to 4 years
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