Hub Manager

2 weeks ago


Bengaluru, Karnataka, India MyPickup Full time
Mypickup provides subscription based shared electric auto-rickshaw service for daily commutes to office-goers, school children, etc. With this idea we aim to disrupt the way people go to their workplace/school everyday.
Responsibilities1. Working on route scheduling and route card distribution to customers on WhatsApp2. Connecting with on-field drivers and monitoring their activities3. Resolving customer queries during the day. Taking additional bookings for new customers4.

Managing Payments, Maintaining trackers, Reporting & Escalation management, etc.5.Managing Drivers and ensuring Vehicles are well-maintained in the hub.6.Driver onboarding and training7.Kannada language is mandatory8.Handling customer complaints & vehicle breakdown emergenciesQualificationsGood Excel skillsCommunication skillsPassion to learn & growCandidate should be able to talk in Kannada & English fluentlyBachelors Degree in any disciplinePrior Work experience in Uber, Ola, Rapido, Swiggy, Flipkart, Amazon or any delivery led platforms.

Other informationSalary 25,000 to 30,000RsShift Evening (3:00pm to 12:00pm)1 weekly off.
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