Spécialiste Technique 2
2 weeks ago
Path and experience desired:
- More than 10 years in
IT. - Minimum of 5 years of experience in
IT Infrastructure Operations. - Minimum of 5 years of project management.
- Autonomy to manage your daily tasks.
ITIL foundation certified.- Knowledge of the
IT Infrastructure &
IT Systems (Any Certification is a plus). - Knowledge of ServiceNow is a plus.
- Knowledge of Active directory / LDAP is a plus.
- Knowledge of Windows or Linux OS is a plus.
- Knowledge of cloud providers like Azure, AWS, OCI and others is a plus.
- Knowledge of security frameworks like CIS, NIST, ISO is a plus.
- Knowledge of network architecture is a plus.
- Ability to analyze, challenge
- Able to create PowerPoint presentation.
- NA
Metier Competencies:
IT
- Main activities
- Manage part of the Michelin Group RUN team's followup activities.
- Contribute to transformation projects.
- Manage technical and organizational relations with old and new subcontractors.
- Participate in certain operational committees.
- Collaborate with other teams on reversibility.
- Contribute to the followup of service requests.
- Contribute to change management approval and execution.
- Contribute to the followup of major incidents and problems & associated RCA.
- Contribute to provisioning and capacity management.
- Contribute to the optimization of
ITIL processes.
- Respect team rules and rituals.
- Participate to ongoing reflection on team organization to improve efficiency.
- Review / Assess workload estimates.
- Participate in the choice and assignment of topics/tasks to be covered either in the operations or related to the reversibility action plan.
- Able to communicate effectively, with internal or external teams, in written and oral format
- Listens to constructive feedback and incorporates suggestions to achieve collective objectives
- Soft skills
- Excellent written, verbal, and interpersonal skills
- Selfmotivated and be able to produce and perform with mínimal supervision as well
- Curiosity
- Rigor, well organized
- Must be able to deal with stakeholders, to challenge (Michelin teams or Providers)
- Ability to quickly adapt to changes
- Creative, thinking outside of the box, eager to learn and truly committed to the success of the company
- Customer oriented.
- Ability to communicate efficiently with the team members and stakeholders.
- Willingness to continuous improvement.
- Helping others.
- Ability to negotiate with stakeholders and partners, adapting to their expectations, needs and constraints.
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