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English Telecaller
2 weeks ago
Job Title:
English Telecaller
Location:
DCM Jaipur Near 200 fit bypass
For More info :
Job Description:
Responsibilities:
- Make outbound calls to prospective customers to promote our products/services.
- Answer incoming calls from customers and address their inquiries or concerns.
- Maintain a high level of professionalism and customer service at all times.
- Provide accurate information about our products/services to customers.
- Identify and escalate priority issues to the appropriate department or supervisor.
- Keep records of customer interactions, transactions, and follow-up actions.
- Follow communication scripts when handling different topics or scenarios.
- Meet or exceed monthly sales targets.
Requirements:
- Proven experience as a Telecaller or similar customer service role.
- Excellent communication skills in English, both verbal and written.
- Ability to work well under pressure in a fast-paced environment.
- Strong active listening and problem-solving skills.
- Ability to multitask, prioritize, and manage time effectively.
- High school diploma or equivalent; additional certification in Customer Service is a plus.
- Knowledge of sales principles and methods is an advantage.
- Flexibility to work in shifts, including evenings and weekends.
Job Types:
Full-time, Fresher
Pay:
₹8, ₹15,000.00 per month
Schedule:
- Day shift
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
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