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Immediate Joiner
2 weeks ago
Job Title:
Microsoft Dynamics NAV Functional Support Team MemberDepartment:IT/ERP SupportLocation: Bangalore
Reports To:
ERP Support Manager
Job Summary:
We are seeking a dedicated and detail-oriented Microsoft Dynamics NAV Functional Support Team Member with 2 years of experience to join our IT/ERP support team.
The successful candidate will be responsible for providing functional support, troubleshooting issues, and assisting with the maintenance and improvement of our Microsoft Dynamics NAV system.
Key Responsibilities:
1.Generate business-critical reports for different functional teams (e.
G.,Finance, Supply Chain, Manufacturing Operations, etc) using MSExcel spreadsheet with complex pivot tables2. Indicate access relevant issues from the serviced applications to thecorresponding support teams and your manager3. Tracking requests & issues to raise supportcalls and changerequests.4. Maintaining documentation for requests5. Timely follow-up with stakeholders6. Providing regular updates to the manager7. Working to improve existing processes.8. Gathering data for deviation tracking.9. Quick to response and resolve issues or escalate.10. Communicate business scenarios through businesscommunication channels with clarity and accuracy.11. Provide ERP training for end users on regular basis.
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Immediate Joiner
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