Customer Service Associate Ii-consumer

2 weeks ago

Gurgaon, Haryana, India Jobs for Humanity Full time
Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem.

Therefore, we have dedicated this job posting to individuals coming from the following communities:

Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.

If you identify with any of the following communities do not hesitate to register.

Company Name:
FIS Global

Job Description:

Position Type:

Full time

Type Of Hire:

Experienced (relevant combo of work and education)

Education Desired:

General Equivalency Diploma

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
Chex Systems, Inc.

is a company that provides account verification services to help financial institutions identify applicants who may have a history of accounts that were not handled properly.

ChexSystems is a consumer reporting agency that was founded in 1975. ChexSystems is a subsidiary of FIS. We assist consumers who have been denied opening bank accounts and contact us with their queries. We receive their queries via mail, fax, web and Phone. We analyze their requests and process them as per our procedures and regulatory guidelines.

What you will be doing

  • Troubleshoots consumer problems, identifies the request and take appropriate measures as per guidelines.
  • Provide consumer support by phone. Serves as primary contact for inbound consumers.
  • Tracks and documents inbound support requests and ensures proper notation of the conversation.
  • Meets standards of job, such as quality standards, adherence to schedule and average handle time
  • May provide guidance and/or mentoring to less experienced associates

What you bring

  • Excellent customer service skills that build high levels of customer satisfaction
  • Excellent verbal and written communication skills along with analytical skills.
  • Demonstrates effective people skills and sensitivities when dealing with others
  • Ability to work both independently and in a team environment
  • High school diploma or GED

What we offer you
A fantastic range of benefits including medical, dental, vision, and paid vacation

Great work spaces with dedicated and motivated colleagues

A broad range of professional education and personal development possibilities - FIS is your final career step

A variety of career development tools, resources and opportunities

A work environment built on collaboration, flexibility and respect

Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • InP - Customer Service Associate II-Consumer

    2 weeks ago

    Gurgaon, Haryana, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more...

  • InP - Customer Service Associate II-Consumer

    2 weeks ago

    Gurgaon, Haryana, India Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more...

  • InP - Customer Service Associate II-Consumer

    4 weeks ago

    Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical...

  • InP - Customer Service Associate II-Consumer

    4 weeks ago

    Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical...

  • InP - Customer Service Associate II-Consumer

    2 weeks ago

    Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical...

  • Customer Service Associate Ii-consumer

    2 weeks ago

    Gurgaon, Haryana, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...

  • Customer Service Associate Ii

    2 weeks ago

    Gurgaon, Haryana, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India The Luxury Closet Full time

    About usThe Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.Our aim is to unlock and curate the most valuable and exclusive closets from...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India The Luxury Closet Full time

    About usThe Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.Our aim is to unlock and curate the most valuable and exclusive closets from...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India The Luxury Closet Full time

    About usThe Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.Our aim is to unlock and curate the most valuable and exclusive closets from...

  • Customer Service Associate Ii

    2 weeks ago

    Gurgaon, Haryana, India FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:General Equivalency DiplomaTravel Percentage: Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills...

  • Customer Service Associate Ii

    2 weeks ago

    Gurgaon, Haryana, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...

  • Inp - Customer Service Associate Ii-consumer

    2 weeks ago

    Gurgaon, Haryana, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Company Name: FIS GlobalJob Description Position Type**:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:General Equivalency DiplomaTravel...

  • Senior Associate II, Network Services

    2 weeks ago

    Gurgaon, Haryana, India 5100 Kyndryl Solutions Private Limited Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Senior Associate, Consumer Safety, Wellness

    4 weeks ago

    Gurgaon, Haryana, India Reckitt Full time

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...

  • Senior Associate, Consumer Safety, Wellness

    1 month ago

    Gurgaon, Haryana, India Reckitt Full time

    We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India Amex Full time

    You Lead the Way. We've Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India Amex Full time

    Description - ExternalYou Lead the Way. We've Got Your BackAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India 2COMs Full time

    Job Title: Customer Service Associate (Voice Process)Requirements:Qualification: Graduate/ Post GraduateWork Location: GurgaonOnly Immediate Joiner Can ApplyRequirements: RequirementsGood Communication skillsFlexible to work in shifts.Excellent English - both verbal and written communication skillsKnowledge of customer service principles and practicesGood...

  • Customer Service Associate

    2 weeks ago

    Gurgaon, Haryana, India Amex Full time

    You Lead the Way. We've Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...