Software QA Specialist

2 weeks ago

Bengaluru, Karnataka, India First Advantage Full time

At First Advantage (Nasdaq:
FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.

Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products.

Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

We are seeking a

Software QA Specialist.


Reporting into the QA Team Lead/ Senior QA Engineer, the candidate will be responsible for testing for First Advantage's core products using manual test processes and delivering the results to the business.

Working on these high-volume, security intensive applications, the Software QA Specialist will write and execute test cases, raise bugs and work together with the team to resolved them, and run sanity and regression tests.

This individual will work closely within the agile pod to identify opportunities to improve the product offering to create a better user experience for First Advantage's customers.

This individual will use their strong communication skills to work with our teams across the globe and can actively and effectively understand and develop empathy for Hiring Managers and candidates.

What We DoWe are on the frontline of recruitment enabling organizations to Hire Smarter.

Onboard FasterTM First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent.

Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients.

Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

Who You AreYou are self-motivated and ready to "roll up your sleeves." While you are an independent contributor, you are also collaborative.

You can spearhead a project and see it through from start to completion.

As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.

An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.

A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.


What You'll DoResponsibilities:
Update job knowledge by studying current QA tools, methodologies, and programming techniques. Participate in educational opportunities and read professional publications.

Responsible for ensuring software is tested and deployments are supported in line with QA processes and business requirements to a high standard.

Work closely with all stakeholders to understand the requirements from a business and system perspectiveAccurately analyse technical requirements to produce test estimates and approach per project, component or story.

Actively contribute in SCRUM ceremonies (Planning, Review, Retrospective, Daily Stand up)Develop and execute test cases based on agile stories and documented business and system requirements.

Maintain our legacy test suites including the update of data sets for testing.
Perform regression, sanity, and exploratory testing to a high quality and within agreed timescales.

Document, manage and support the resolution of defects that arise during testingReport defects in the defect management tool (JIRA/DevOps) in a clear manner and communicate any issues that may affect the agreed deadline to the line manager as soon as they are known.

Liaise with the necessary parties during the testing life cycle to ensure that the implementation is delivered on time and of expected quality.

Produce clear reports of the testing conducted to the stakeholders of the project.

Identify any risks and escalate to relevant stakeholder and Line managerProduce quality test documentation (Test Plans, Test Scripts, and Traceability) to audit standards.

Enhance the QA team processes through knowledge shares between team members and contributions to QA improvement sessions which includes evaluating and performing proof of concepts for new tools and processes.

Adopt a professional approach and behavior when dealing with the business and user community.
Assist others (incl. customers) outside of QA with UAT/ integration testing where required and ensure work is carried out to the QA standards, be that on-site or off-site.

Lead by example and demonstrate commitment to hitting deadlinesCarry out additional duties as directed in line with business needs as required by your line manager/ QA manager.

Provide out of hours support as required.
What You May Need to be Successful

Bachelor's degree or equivalent in Engineering or equivalent3 to 5+ years of QA experienceExperience working in an Agile development environment (Scrum or Kanban preferred)Required knowledge of:

Agile software development methodology (Scrum or Kanban preferred)

Functional testing methods and techniquesGood understanding of Test Analysis and Acceptance Criteria processPreferred knowledge of:
SQL and Database tools (MS SQL Server Management studio)Test Analysis and Test ScriptingAgile – SCRUMDevOps/JiraReporting and Stakeholder CommunicationAPI testing (desirable)Skills (all required):


Excellent English, written and verbal communication skillsEffectively meet deadlines and troubleshoot issues while handling multiple prioritiesSelf-motivated with a high degree of initiativeAbility to get the job done in time.

With strong sense of urgency.

Strong problem solving and analytical skillsOutstanding attention to detailStrong team player, willing to learn and share experience with other team membersDemonstrates ability to learn quickly within a continually changing, challenging environment.

Why First Advantage is Your Next Big Career MoveFirst Advantage is going through a technology transformation We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Additionally, here is a list of benefits eligible team members in India can expect to see:

Most of the roles are enabled with the ability to work remotely with occasional business travel.

Hybrid working modelComprehensive employee Leave policyCareer progressions through Internal job opportunities and Global Talent mobility programsCareer Development:
Mentoring Program, People Management Program, cross-functions training, soft skills training.
Continuous learning and development opportunities.

Upskilling and reskilling opportunities mobilized through e-learning platformsTraining and Certification reimbursement programsMedical Insurance coverage for employees and parental insurance benefits available.

Calendarized Employee Wellness programsQuarterly Rewards and Recognition program to recognize exemplary performanceOther attractive allowances – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc.

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