Associate People Experience Specialist

2 weeks ago


Hyderabad, Telangana, India UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

Addressal and closure of questions about human resource topics (hire to retire) that comes from the employees/ex-employees/third party Maintain SLAs of phone calls, emails and web tickets that bags full employee service delivery Work through multiple channels of correspondence and document thru conversations with employee/ex-employee/third party Problem solving and decision making using available knowledge and other resources Active participation in process improvements programs Engagement readiness to facilitate HR services partners and business leaders Prioritization of critical/complex task, collaboration with internal/external members to table an effective solution Participation in the sessions that benefits to keep self and the team up to date in regard with the policies, procedures, system, and tools Engage with manager to discuss, plan, and execute self-development programs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Graduate (in any discipline) 0 month - 2 years of experience into customer/employee service environment Proven excellent verbal and written communication

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

#njp



  • Hyderabad, Telangana, India New Relic, Inc. Full time

    Associate People Operations Partner Associate People Operations Partner Associate People Operations Partner Req ID FY|G&A|#8 Location(s) Hyderabad, India; Your opportunity New Relic is looking for a People Operations Specialist to join the PeopleOps team. This role will have the opportunity to be a part of the Global Shared Services team and make an impact...


  • Hyderabad, Telangana, India Novartis Full time

    9000 That's how many Novartis India associates the India People Partner team supports. We strive to 'Unleash the power of our people' to achieve our shared purpose of 'Reimagining medicine'. To fulfill this purpose, we're focused on transforming our culture and providing support and opportunity to our associates to grow and develop, so that they can be their...


  • Hyderabad, Telangana, India Flutter Entertainment Plc Full time

    We are looking for a People Analytics Technical Specialist who will be a valuable addition to our team in Hyderabad. Join us at our new shared capability centre (HSCC) as we integrate into our Global Operating Model.About the Role:Configure, implement, and deliver Workday Reporting and Workday Prism solutions successfully to meet business demand.Collaborate...

  • People Partner

    2 weeks ago


    Hyderabad, Telangana, India Novartis Full time

    Summary:The People Partner will be part of the India People Partner team and in-turn a part of the broader People & Organization (HR) team. The people partner will act as a trusted advisor offering in-country policy expertise and knowledge to support and educate leaders, managers and associates on all P&O topics on the moments that matter. The People Partner...

  • People Partner

    2 weeks ago


    Hyderabad, Telangana, India Novartis Full time

    9000+ That's how many people the curious and inspiring team you will lead supports. To lead the P&O function in a multi-country organization (i.e., cluster or multi-country organization or within a global unit/ function) or a matrixed country with a structured P&O organization. Typically leads the P&O function in a medium to large revenue organization with >...


  • Hyderabad, Telangana, India Electronic Arts Full time

    Job Title: People Partnerships AssociateReports to: Sr Manager, People PartnershipsLocation: Hyderabad, INDIAEducation: Master of Business AdministrationAbout the RoleYou will work with HR management, partners with EA managers and employees to develop and implement talent strategies at the individual, team, and studio level, that are designed to strengthen...


  • Hyderabad, Telangana, India International Flavors & Fragrances Full time

    Job DescriptionAre you enthusiastic about providing excellent service? Would you enjoy working for a global company that is dedicated to making a positive impact on both people and the planet?Join IFF, a leading global organization specializing in food, beverage, health, biosciences, and sensory experiences. We are currently looking for a dynamic individual...


  • Hyderabad, Telangana, India Ryan Full time

    As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits...


  • Hyderabad, Telangana, India Grundfos Full time

    Note that the location is in Visakhapatnam.As an Associate Service Specialist, you will apply broad expert technical knowledge and after-sales service to the regional/global market for Grundfos supplied services and solutions.Responsible for maintaining and developing service programs for products, service centers and partners and troubleshooting methodology...


  • Hyderabad, Telangana, India Grundfos Full time

    Note that the location is in Visakhapatnam.As an Associate Service Specialist, you will apply broad expert technical knowledge and after-sales service to the regional/global market for Grundfos supplied services and solutions.Responsible for maintaining and developing service programs for products, service centers and partners and troubleshooting methodology...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    Associate Content Specialist, Global Content Operations Do you have high attention to detail and want to explore or leverage your editing skills and be a good communicator, then Thomson Reuters ( Great place to work certified ) brings in a great opportunity to kick start your career. This role would involve your participation in the creation,...


  • Hyderabad, Telangana, India Milestone Technologies Full time

    Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over...


  • Hyderabad, Telangana, India IFF Family of Companies Full time

    Req ID: 497159Job DescriptionAre you passionate about service excellence? Would you love to work for a global organisation that is doing more good for people and planet?IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Procurement function...


  • Hyderabad, Telangana, India IFF Family of Companies Full time

    Req ID: 497159Job DescriptionAre you passionate about service excellence? Would you love to work for a global organisation that is doing more good for people and planet?IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Procurement function...


  • Hyderabad, Telangana, India IFF Family of Companies Full time

    Req ID: 497159Job DescriptionAre you passionate about service excellence? Would you love to work for a global organisation that is doing more good for people and planet?IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Procurement function...

  • Process Associate

    2 weeks ago


    Hyderabad, Telangana, India RealPage India Full time

    SummaryThe Operations Specialist I (Process Associate) primary responsibility is to perform tasks associated with specific team such as Reviewing of Proof of Insurance and Reviewing of Endorsements towards validating the policy details for all the vendors who are being onboarded to provide services for the residents of the properties. The basic duties of an...


  • Hyderabad, Telangana, India Thomson Reuters Full time

    About the Role : In this opportunity as Associate Content Specialist, you will: The primary focus at this level is training, requiring extensive supervision. Has a general understanding of legal system and some knowledge of an efficient production/support workflow process. Performs duties such as analyzing, keying, converting, coding, copyreading,...


  • Hyderabad, Telangana, India GRUNDFOS Full time

    Note that the location is in Visakhapatnam. As an Associate Service Specialist, you will apply broad expert technical knowledge and after-sales service to the regional/global market for Grundfos supplied services and solutions. Responsible for maintaining and developing service programs for products, service centers and partners and troubleshooting...


  • Hyderabad, Telangana, India Electronic Arts Full time

    Responsibilities : Is seen as a trusted advisor by managers at all Responds to employees and management inquiries on a broad range of issues Provide guidance to managers on best practices in management and related programs Support hiring efforts; coordinates hiring and selection with COE Talent Acquisition partners to ensure a positive candidate...


  • Hyderabad, Telangana, India IFF Family of Companies Full time

    Req ID: 497145Job DescriptionAre you passionate about service excellence? Would you love to work for a global organisation that is doing more good for people and planet?IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Procurement function...