SAP Team Lead/ Manager(Bangalore)

2 weeks ago

Bengaluru, Karnataka, India Tech Mahindra Full time

Greetings from Tech Mahindra

As discussed, we have an opportunity for ____SAP Team Lead/ Manager_______position and we find your profile suitable for the same.

Please find the JD below and acknowledge the pointers below, for us to proceed.

Job Description:

  • Experience : 7+ Years
  • Relevant Experience: 7+ Years
  • Location : Bangalore
  • Shift: Rotational Shift
  • Mode : Work From Office
  • Notice Period : Immediate to 30 days
  • Education : BE/B.Tech / M.Tech / MCA / Bachelor's

Must Have Skills:

  • Team Lead / Team Manager
  • Communication must be excellent
  • SAP Ariba / Procurement / Technical

Good to Have Skills

Job Description Overview The primary function of the Technical Support Engineer is to use technical and product expertise to support customers experiencing complex issues on the SAP Ariba applications. The Technical Support Engineer delivers an exceptional customer experience by: ¿ Using knowledge of SQL and Java to troubleshoot and resolve issues ¿ Focusing on customer service, including frequent, high quality communication Duties and Responsibilities ¿ Provide direct technical assistance with customers via phone and email ¿ Own and manage concurrent Service Requests in a ticketing system ¿ Provide ongoing and timely communication to customers regarding the status of their requests ¿ Troubleshoot customer issues to resolution ¿ Create internal/external content for SAP Ariba¿s User Community and internal knowledgebase ¿ Collaborate with and develop strong working relationships with cross functional, global teams ¿ Liaise with customers and Product Engineering to identify, prioritize, and resolve reported system defects ¿ Provide on call support during evenings and weekends as required by a rotational schedule ¿ Demonstrate a high level of expertise with product functionality; continue developing core product skill set as new innovations are released ¿ Ensure that emergency situations or business critical issues are resolved in the most timely and effective manner possible ¿ All other duties as assigned

Kindly share the below details in mail along with Updated resume -

Total Experience -

Relevant Experience -

Primary Skills -

Current CTC -

Expected CTC -

Current Location -

Preferred Location -

Work From Office (Yes/No) -

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All Organization Have PF - Yes

All Organization Mentioned in Resume - Yes

Interview Availability (2 to 3 Slots) -

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