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Executive - Credit Operations
1 week ago
Job Reference
- JR
Job Summary
Executive
- Credit Operations
Job Purpose
Job Duties & Key Responsibilities
- Duties and Responsibilities
- To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT & specific deliverables like Generating Tokens
FTR
TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship
motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function
Required Qualifications and Experience
- Should have 34 yearsТ experience, and minimum 1 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Selfmotivated and a selfstarter
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