Analyst - Finance Operations

1 week ago


Mumbai, Maharashtra, India Razorpay Full time

Dear All,

Razorpay, Mumbai is hiring for Analyst - Reconciliation

Key Responsibilities:

  • Dealing with banks for refunds and settlement issues.
  • Need to closely work with the Finance team for recon and other issues.
  • Solving tickets/queries raised by merchants, customer's or banks.
  • Have good knowledge of products to resolve any customer, merchant or bank issues.
  • Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.
  • Reconcile transactions and refunds with the partner banks.
  • Work with the Tech team for fixing refund and settlement issues.
  • Dealing with other teams specially Support / Sales for resolution of queries.
  • Handling things which impact inflow and outflow of funds at transaction level.
  • Complete tasks considering SLAs and preparation of various reports on weekly and monthly basis

Mandatory Requirement:

  • Good knowledge of MS Excel.
  • 1-5 years of experience into Bank / Payment Gateway Reconciliation is must.

Shift Timings: Rotational Shift ( Work from Office )

Please Note : We are looking for an immediate joinee along with a relevant experience into Bank/Payment Gateway Reconciliation. You can share your profile to along with the necessary details CTC , ECTC , Notice Period and Current Location.



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