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Manager - Marketplace
3 months ago
Role:
The person will be responsible for managing relationships with multiple Lenders on the marketplace.
Will be involved in increasing business volumes with external lenders on the marketplace and coordinating end to end on areas like finance, collections, customer service etc.
Responsibilities :
Managing external lender disbursements and increasing volumes on each lender on the marketplaceTracking the approval/disbursement TATs on the marketplace in accordance with the agreed timelines.
Responsible for managing end to end process of lead assignment, approval, disbursal and post sanction follow up with respect to each lender partner.
Responsible for maintenance of monthly Revenue MIS for each lender partnerResponsible for coordinating with internal stakeholders like Finance, Credit, Collections, Customer Service, Technology to administer lender related tasksDetermine performance benchmarks and identify course of action in case of breach.
Automate Credit Policies to ensure no/minimal manual Intervention in assessing the creditworthinessMonitor the delinquent accounts to ensure the achievement of company standards/benchmark of the delinquency.
Identifying technological solutions to improve existing processes and overall portfolio management functionsKey Relationships :
Working with Credit and Operations team to manage lead flow in approval and disbursement stageWorking with Finance team for monthly MIS and subsequent reconciliationsWorking on standardization of policies and processesWorking with Collections team to coordinate on non-paying borrower resolutionsWorking with Customer Service team to administer fast and efficient resolutions for borrower queries from lendersWorking with Technology team to implement process improvementsInteract with Lenders and other external parties whenever required.
