Creative Service Associate

2 weeks ago

Bengaluru, Karnataka, India Lilly Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana.

Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.

We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Position Description:


The Creative Services Associate (CSA) is responsible for overseeing the modification and production of marketing materials as well as supporting other Creative Services (CS) Team project work.

Day-to-day activities include 1) updating promotional materials, 2) entering/refining print and shipping specifications, and 3) transferring digital assets as needed.

The Creative Services Associate reports to the Senior Team leader, Lilly Marketing Studios.

Key Objectives/Deliverables:

  • Create, Obtain (In house/AOR) Source Files and Distribution Packages
  • Ensure marketing materials are created/developed to meet requirements and specifications
  • Collaborate with Lilly and nonLilly partners to meet promotional materials requirements (delivery dates, regulatory/legal considerations, branding guidelines, etc.)
  • Maintain production and quality standards
  • Provide training and support to CSDs to maintain production and quality standards
  • Review new Distribution Packages to ensure files are built correctly and in alignment with Brand Standards
  • Communicate with project team members in a timely manner to discuss project progress

Minimum Experience/Personal Skill Requirements:

  • Bachelor's Degree or equivalent work experience
  • 1+ years of print production and advertising experience
  • Experience working with supplier partners (e.g., printers, other suppliers)
  • Strong interpersonal and communication (written & verbal) skills
  • Exhibits excellent problemsolving skills
  • Proven ability to work proactively to address customer and overall business needs
  • Works well independently and in partnership with others
  • Strong organisational skills, attention to details, and ability to multitask
  • Ability to manage ambiguity
  • High competence with standard IT tools (e.g., Microsoft Office (MS Word, Excel and Powerpoint), Adobe Creative Suite (InDesign, Illustrator, Photoshop, XD, After Effects)

Additional Preferences:

  • Demonstrated prioritisation skills
  • Proven ability to effectively lead and challenge individuals from executive to associate levels and with highly diverse roles/responsibilities in the organisation
  • Ability to work on multiple projects simultaneously, meet tight deadlines, manage high work volumes, and deal with rapidly changing priorities
  • High level of motivation and a strong desire to find creative solutions to challenging situations
  • Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner
  • Previous marketing and business operations experience
  • Experience in MacAC platform, Sketch, CustomBuy, Prism, Figma, Google Web Designer, Wrike, Veeva Vault and other project management software

Education Requirements:
Bachelors degree preferably in Visual Design or related area

Other Information:
Limited travel may be required (0-10%)


Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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