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Business Analyst- Travel

3 months ago

Gurgaon, Haryana, India Coforge Full time

GENERAL DESCRIPTION OF THE ROLE

The Business Analyst will play a crucial role in bridging the gap between our client's technology solutions and business objectives. The ideal candidate will have a strong understanding of the travel industry, excellent analytical skills, and the ability to translate business requirements into technical specifications.

KEY DELIVERABLES EXPECTED

  • Collaborate with stakeholders to gather, analyze, and document business requirements for travel-related projects.
  • Evaluate current business processes, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness.
  • Analyze travel industry data to identify trends, opportunities, and areas for improvement.
  • Work with the development team to design and implement technology solutions that meet business needs.
  • Create detailed business requirement documents (BRDs), functional requirement documents (FRDs), and user stories.
  • Act as a liaison between business units, technology teams, and external vendors to ensure clear communication and alignment of goals.
  • Assist in the planning, execution, and management of travel-related projects, ensuring they are delivered on time and within scope.
  • Develop test plans, conduct testing, and validate the functionality of implemented solutions to ensure they meet business requirements.
  • Provide training and support to end-users and ensure a smooth transition to new systems or processes.

QUALIFICATION

  • Graduates
  • Certification in Travel Applications/Domain (optional)
  • At-least 5-7 years of working experience on a role of Business Analyst in travel domain only.
  • Experience and proven record of handling projects and meeting the project deadlines.
  • Understanding of OBT/ Self booking tool is an advantage.