Duty Manager

2 weeks ago


Bengaluru, Karnataka, India The Den, Bengaluru Full time
Company Description

THE DEN, Bengaluru is a premium Millennial Luxury Hotel located in the central business district of Whitefield in Bengaluru. It is the first hotel expansion by renowned Israeli hospitality chain - Dan Hotels. With 226 rooms on 25 floors, it offers a wholesome stay option that takes care of Eat, Work, Sleep, and Play. The hotel features various dining options, a cocktail bar, a spa and wellness center, and a modern traveler gym.

Role Description

This is a full-time on-site role as a Duty Manager at THE DEN, Bengaluru. The Duty Manager will be responsible for day-to-day operations and guest services. They will oversee the front desk, handle guest inquiries and complaints, manage reservations and check-ins/check-outs, and ensure a smooth and enjoyable stay for guests. The Duty Manager will also oversee staff schedules, train new team members, and maintain a high level of customer service.

Qualifications
  • Experience in hotel management or a similar role
  • Excellent communication and interpersonal skills
  • Strong leadership and problem-solving abilities
  • Attention to detail and excellent organizational skills
  • Ability to handle multiple tasks and prioritize effectively
  • Proficiency in MS Office and hotel management software
  • Customer-focused mindset and ability to provide exceptional service
  • Knowledge of local attractions and amenities in Bengaluru
  • Fluency in English and additional languages is a plus
  • Bachelor's degree in Hospitality Management or related field is preferred

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