Senior ServiceNow Consultant

1 week ago

Bengaluru, Karnataka, India SAP Full time

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

The Team

We are responsible for harmonizing and optimizing SAP's support & cloud operations processes and parts of security operations on a user-centric, innovative platform, focused on delivering a simple, stable, effective and desirable internal (for SAP employees) and external (for SAP customers) customer service management. Central to this effort is the 3rd Party SaaS platform ServiceNow and its applications IT Service Management (ITSM), IT Operations Management (ITOM) and Security Operations Management (SecOps). By creating this solution, we serve all SAP lines of business and cross teams.

The Role

As an IT Business Services Senior Consultant in our team, you will act as a Product Owner for ServiceNow ITOM/SecOps defining detailed technical solutions on our harmonized ServiceNow landscape used by thousands of users across the globe. You will closely collaborate with business owners, product managers, architects, and other experts in an agile environment.

In your daily business, you will ensure that ITOM (e.g. Event Management or CMDB) or SecOps (e.g. Security incident) demands are transferred in suitable solutions based on our golden standards/guidelines. You closely align with IT and cloud experts and other program roles and drive continuous improvement of our ITOM / SecOps capabilities. You are part of the agile development team to implement new features, integrate new event services and improve the capabilities of our landscape. In the program you are leading based on your deep expertise and dedication to establish reliable solutions.

  • Define and implement ServiceNow ITOM/SecOps solutions based on business demands
  • Manage product vision and product implementation as part of an agile team
  • Guide an agile development team as a product owner
  • Know and defend the ServiceNow out-of-the-box capabilities and golden standard & align LoB requirements with NOW Standards
  • Supervise the product lifecycle and related artefacts based on SAFe during the quarterly Program Increment phases
  • Support Stream in preparing business go-lives
  • Support Stream in assessing feature completeness and quality, by e.g. testing from business requirements according to features acceptance criteria
  • Support defect handling with platform and integration root cause analysis
  • Ensure security policies & standards are fulfilled
  • Applying DevOps mindset to take operational responsibility for the provided concepts and solutions

The Role Requirement

  • Academic degree (Bachelor or Master) in Information Technology, Software engineering, business informatics or related fields
  • 4+ years of professional working experience in ITOM / SecOps and deep knowledge of ServiceNow Event
  • Experience in large ServiceNow implementations
  • Experience in integration of infrastructure and application/cloud services to ServiceNow
  • Experience in agile application delivery processes, procedures & agile implementation methods (e.g. SAFe)
  • Good knowledge of IT with particular focus on enterprise applications and configuration management

Leader and team player – give guidance and show excellent coordination skills, passionate about execution, motivated and self-managed

#SAPCloudReq

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

  • Senior Platform Architect

    1 week ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer...

  • Senior Platform Architect

    1 week ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer...

  • Senior Platform Architect

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Platform Architect

    1 month ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Platform Architect

    1 week ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Solution Consultant- Global Partnership and Channels

    1 month ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Solution Consultant- Global Partnership and Channels

    1 week ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Solution Consultant- Global Partnership and Channels

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • ServiceNow Consultant

    1 week ago

    Bengaluru, Karnataka, India Unikomm Full time

    Company Overview:Unikomm has been an Elite ServiceNow partner since 2014. We are proliferating.Unikomm is an equal opportunity employer, and we love to invest and help our team grow. You will be able to work on multiple projects to gain significant experience.This role will support mid-large-scale ServiceNow projects across Saudi Arabia and...

  • Senior ServiceNow Consultant

    1 week ago

    Bengaluru, Karnataka, India SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Executive Recruiter

    3 days ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Executive Recruiter

    1 week ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:Design and execute the end-to-end delivery of ServiceNow's executive recruiting for our growing India region across Sales, Customer Success, Partnerships & Channels, and Sales Operations organizations. From time to time there will be a need for this person to also help recruit for positions across our...

  • ServiceNow GRC Consultant

    1 week ago

    Bengaluru, Karnataka, India QBrainX Full time

    Title : ServiceNow GRC Consultant Experience Level : 1 to 4 years Job location : Coimbatore (Work from office from day 1) No of opening : 5 Immediate Joiners preferred or Who can be available to join within 15 to 20 days is preferred. Job Overview : We are seeking a motivated ServiceNow GRC Associate to join our team. This is an excellent opportunity for...

  • Senior Solution Sales Executive

    4 weeks ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionServiceNow's technology is essential to make things work for everyone. At ServiceNow, our team is driven by innovation and a commitment to excellence. We move quickly because we can't afford to wait. By joining us, you become part of a dynamic team of change-makers, characterized by curiosity and ingenuity. We believe that the key to...

  • Senior Solution Sales Executive

    1 month ago

    Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionServiceNow's technology is essential to make things work for everyone. At ServiceNow, our team is driven by innovation and a commitment to excellence. We move quickly because we can't afford to wait. By joining us, you become part of a dynamic team of change-makers, characterized by curiosity and ingenuity. We believe that the key to...

  • ServiceNow Consultant

    1 week ago

    Bengaluru, Karnataka, India APEX-TEK PLACEMENT CONSULTANTS PRIVATE LIMITED Full time

    APN Consulting, Inc. is a niche staffing company in ServiceNow. We are experiencing rapid growth with 4 major system integrators and IT services companies. APN currently has several open roles in ServiceNow that need to be filled urgently. Job types/Location: Remote, Hybrid, Onsite (Bengaluru, Hyderabad, Mumbai, Pune)Start Dates: Immediate. Maximum wait time...

  • ServiceNow Consultant

    1 week ago

    Bengaluru, Karnataka, India APEX-TEK PLACEMENT CONSULTANTS PRIVATE LIMITED Full time

    APN Consulting, Inc. is a niche staffing company in ServiceNow. We are experiencing rapid growth with 4 major system integrators and IT services companies. APN currently has several open roles in ServiceNow that need to be filled urgently. Job types/Location: Remote, Hybrid, Onsite (Bengaluru, Hyderabad, Mumbai, Pune) Start Dates: Immediate. Maximum wait...

  • Servicenow Senior Technical Consultant

    1 week ago

    Bengaluru, Karnataka, India Computacenter Full time

    Life on the teamJoin a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions.Established as one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we have grown a team with strong expertise across every aspect of the Now Platform.Our...

  • ServiceNow Developer

    1 week ago

    Bengaluru, Karnataka, India INSIGHT GLOBAL SOLUTIONS Full time

    Must Haves :7+ years of related industry experience Required Qualifications. Experience as a technical lead. Demonstrated competence in development of the base ServiceNow platform as well as multiple modules. CSA and CIS ITSM certifications current or within 6 months of hire. Experience with Agile methods of software development and delivery. Minimum of two...

  • ServiceNow Developer/Consultant

    1 week ago

    Bengaluru, Karnataka, India Global Pharma Tek Full time

    ServiceNow Developer/Consultant Bachelor's degree in Computer Science, Information Technology, or related field. Minimum of years of experience as a ServiceNow developer or consultant, with proficiency in ServiceNow HR Service Delivery modules. Strong technical skills in ServiceNow configuration, customization, and development, including experience with...