Tools Engineer

2 weeks ago


Pune, Maharashtra, India Wipro Full time

Do Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.

Troubleshooting problems as reported by users, supporting Web access and electronic messaging services and maintaining a secure systems environment Provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure.

Able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas. Able to diagnoses and resolves complex hardware, software and connectivity problems.

Enhanced knowledge of production monitoring and additional capability, may support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility Mandatory Skill BMC Helix ITSM customization, administration, and support Catalog item development in DWP 21.3 Create and update complex Catalog item in DWP.

Integrate Catalog items using REST pallet and other available connectors.

Prepare complex reports based on Helix Dashboards Integration using REST API and Webservice BMC Remedy ARS custom application development Provide solutions based on the Atrium Integrator/spoon jobs.

Proven track of AD/Ticketing/CMDB integrations. Knowledge of BMC CMDB BMC Helix ITSM

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