Network Design Professional
7 days ago
Job Req ID:18815
Posting Date:27 Jul 2023
Function:Customer Service
Location:Bellandur Village, Varthur Hob, Bengaluru, India
Salary:Competitive
Why this job matters
The Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet customer needs.
What you'll be doing
- Supports the capture of business requirements and translates it into high quality technical solutions using standard solution approaches.
- Contributes to resolve issues that arise during design.
- Supports in the design of solutions based on specific requirement using standard approaches in line with the wider technical strategy or roadmap.
- Designs solutions that are scalable, adaptable, and cost effective in line with business needs and manage the integration of the design.
- Ensures that own designs adhere to architectural principles and policies.
- Performs root cause analysis for issues in relation to designs.
- Supports change management, impact assessments and design documentation updates.
- Provides in-life support for issues related to a specific solution or root cause analysis support for designs.
- Supports the implementation of ways to improve working processes within the area of customer solution design.
The skills you'll need
- Troubleshooting
Technology Integration
Presenting/Demonstrating
Requirements Analysis
Root Cause Analysis
Requirements Gathering
Negotiation
Commercial Acumen
Business Analysis
Solution Design
Technology Migration
Proposal Development
Our leadership standards
Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
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