Senior AVP

1 week ago


Delhi, Delhi, India human capital Full time

Job Description :
Responsible for ensuring all Systems and Enterprise Computing services are available and performing as expected.

  • Establish and maintain ITIL processes to deliver business requirements.
  • Ensure timely delivery of Key Projects, conceptualize, lead and deliver automation initiatives ,bring and enhance Datacenter Automation Capabilities.
  • Lead performance reviews with IT Partners and suppliers.
  • Manage and resolve all escalated issues.
  • Manage the overall Cost and Financials for Systems CoE.
  • Good Understanding of running a largescale 24X7 Wintel Operations.
  • Should be able to provide the highest level of Technical guidance to Ent. Systems Team
  • Good understanding of Wintel Technologies like Active Directory, Unified Messaging and Collaboration
  • Office 365, Windows Group Policies, Clusters, Antivirus, Proxies, Endpoint Engineering, Enterprise Storage and Cloud Management, Datacenter Automation etc.
  • Ability to operate at all levels within the organization and cross functionally within multiple Client organizations.
  • Reduction of repeat incidents Adherence to Maker Checker process, 100% Successful Change Execution. Timely RCA submission and Stake holder Communication.
  • Timely upgrades of tools and other platform stacks.
  • Responsible for timely closure of all Certification/External Assessments and audits
  • ITGC compliance adherence by bringing Automation and Auto Remediation of controls.
  • Timely readiness for client audits, Ontime Closure of VAPT findings, ensure Successful planning & delivery of critical annual activities.
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