CE Head

2 weeks ago

Indore, Madhya Pradesh, India Airtel Full time
Key Deliverables

  • To Ensure 100% service level adherence to business processes
  • To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
  • Managing Fault Rate and SLA
  • To increase Collection Efficiency : 0-60 days (data and Voice)
  • Bad Debts Reduction
  • IR Delivery vs. Target
  • Drive virtualization through PFH, Self-care and Paperless bill media Skills Required
  • Experience in Project Management + Collections
  • Partner Management
  • Team Management Educational Qualifications
  • Full Time graduate, preferably MBA/ PGDM Work Experience 8-15 Years of experience in telecom(Preferred

  • CE Head

    3 months ago

    indore, India Airtel Full time

    Key Deliverables • To Ensure 100% service level adherence to business processes • To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice) • Managing Fault Rate and SLA • To increase Collection Efficiency : 0-60 days (data and Voice) • Bad Debts Reduction • IR Delivery vs. Target • Drive virtualization through PFH,...