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Aws/azure with DevOps or Scripting or Api
3 months ago
Preferred Experience:
- Solid understanding of cloud computing, networking, and storage principles with focus on Azure or AWS. Willing to work on multiple cloud platforms.
- Technical handson expert in the design, architecture, and deployment of Hybrid Cloud environments
- Good knowledge of emerging technologies, including DevSecOps, AIOps, and Containers
- Cloud administration, OS/server administration, maintenance, and troubleshooting experience
- Solid scripting and automation experience. IaC/Terraform experience is a strong plus.
- Able to work on On-Call rotations
- Able to work independently in a project scenario and recommend solutions by performing POCs.
- Strong in debugging and analyzing complex issues. Experience handling P1/P2 calls and escalations
- Able to write formal external RCA documentation and presentations
- Able to lead Customer service transitions
- Passion for delivering timely and outstanding customer service
- Able to Help L1/L2/L3 staff in support
- Great written and oral communication skills with internal and external customers
Basic Qualifications:
- 10+ years of overall operational experience
- 6+ years of Azure/AWS experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
- 2+ years DevOps/scripting/APIs experience
Preferred Certifications:
- Azure Solution Architect Certification
- AWS Solutions Architect Professional Certification