Customer Support Executive
1 week ago
Greetings from Techmango Technology Services
We are hiring
Customer Support Executive
Experience:
3-4 years
Job Location:
Madurai (Work from office)
Position Summary:
First point of contact for any customer who has a question or an issue with a product or service the company sells.
Responsibilities:
- Manage large amount of customer's incoming phone calls.
- Identify and assess customer's need to achieve satisfaction.
- Handle customer complaints and provide appropriate solutions.
- Ability to multitask, prioritize and manage time effectively.
- Guiding the team to move to the next level.
- Familiar in CRM tools.
- Provide accurate, valid and complete information by using the right methods/tools.
- Professional in communicating in English to handle abroad clients.
- Communicate in
Hindi language (mandatory).
Schedule:
- Day shift
Experience:
- Customer support: 3 years (required)
Language:
- Hindi (required)
- English (required)
Work Location:
In person
Speak with the employer
Application Deadline: 30/06/2024
Expected Start Date: 19/06/2024
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