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Engineer Sr., Platform

3 months ago


Bengaluru, Karnataka, India Giant Eagle GCC Full time

Job Summary

As a Platform Engineer II you will be responsible for implementation, maintenance and support of software and infrastructure solutions at enterprise scale. You will assist in developing resiliency and operational readiness while providing day to day support to ensure customer requirements are met

Job Description

  • Experience Required: 5 to 10 years; Enterprise IT solution domains (Web, Network, Database, Sys Admin, etc.)
  • Experience Desired: 2+ Enterprise IT solution domains (Web, Network, Database, Sys Admin, etc.); Azure (AAD, Security, ARM, AKS, Networking); Kanban, Azure DevOps, GIT, Docker, Kubernetes; Running Hybrid and Legacy architectures; At east one modern programming language; Experience with Infrastructure as Code (Terraform, ARM); Experience operating highly available systems at scale; Building and deploying software in a SAAS environment; Experience with ITIL and development of Product & Service lifecycles
  • Education Desired: Bachelor's degree in Information Technology or related field

Job Responsibilities

  • Ensure smooth day to day operations of Giant Eagles Enterprise Platforms
  • Support automating away as much of the day to day as possible - "Run by Robots" is the goal.
  • Contribute to organization wide best practices for monitoring, alerting and incident management.
  • Collaborate on ensuring the reliability and operational readiness of solutions. (High Avail, DR test, self-recovery)
  • Identify, respond to, and collaborate with support and product teams to assess and resolve production and customer issues and incidents.
  • Help deliver new capabilities, services and offerings while working to transition to Infrastructure as Code with an operations focused point of view.
  • Participate in Enterprise Change and ITIL processes and collaborate to provide continuous improvement.
  • Provide on call, 24/7 support for production systems on a rotating basis.
  • Provide subject matter expertise on key software solutions within the team's solution portfolio and remain abreast of the team's entire solution portfolio.
  • Remain abreast of industry technical trends and maintain continuous development of current skills to broaden experience across the team's entire solution portfolio and tech stacks.
  • Complete management reports, weekly time sheets and status reports completely, accurately and on time.

About Us

At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.