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3 months ago

Delhi, Delhi, India IWEBCODE Full time
Company Description

IWEBCODE is a web design and development agency located in the Mohali district.

Our passion is to create websites that capture our clients' thoughts, attract their ideal customers, and provide them with the necessary tools to manage their online presence.

We offer UI/UX design, website and app development, and other creative services. Our goal is to create happy customers, increase loyalty and retention rates, and decrease customer churn. With a focus on visual communication and delivering excellent outcomes, we strive to exceed our clients' quality expectations.

Job Title:
Sales Call Representative

Job Description:
We are looking for a motivated and results-driven Sales Call Representative to join our sales team.

As a Sales Call Representative, your primary responsibility will be to engage with prospective students and businesses over the phone, promoting our summer training programs and e-commerce services.

You will play a crucial role in generating leads, closing sales, and ensuring customer satisfaction.

Key Responsibilities:

  • Outbound Sales Calls:
  • Conduct outbound sales calls to prospective students and businesses.
  • Introduce and explain the benefits of our summer training programs and ecommerce services.
  • Identify the needs and goals of potential clients and tailor your pitch accordingly.
  • Lead Generation and Follow-Up:
  • Generate leads through various channels, including cold calling, email campaigns, and referrals.
  • Follow up with leads promptly to ensure a high conversion rate.
  • Maintain a pipeline of prospective clients and manage followup communication.
  • Sales Presentations:
- provide detailed information about our training programs and e-commerce services.

  • Schedule and conduct virtual presentations or meetings as needed.
  • Address any questions or concerns potential clients may have.
  • Customer Relationship Management:
  • Build and maintain strong relationships with clients to encourage repeat business and referrals.
  • Ensure a high level of customer satisfaction through excellent service and followup.
  • Update and maintain accurate records of all sales activities and client interactions in the CRM system.
  • Achieve Sales Targets:
  • Meet and exceed monthly and quarterly sales targets.
  • Provide regular reports on sales performance and pipeline status to the sales manager.

Qualifications:

  • Proven experience in sales.
  • Excellent communication and interpersonal skills.(Hindi, English,Punjabi)
  • Ability to understand and address clients' needs effectively.

Minimum of 6 months to 1 year of experience in cold calling or telemarketing, preferably in a sales or customer service role.


  • High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

Shifts:
Morning Shift: 9:30 AM to 6:30 PM ( including 1 hr Break time)

  • Evening Shift : 5:30 PM to 2:30 AM ( including 1 hr Break Time)