Cluster Manager

1 week ago


Gurgaon, Haryana, India Chai Point Full time

Job Title: Regional Business Manager

Company: Join our dynamic team in driving growth and innovation

Responsibilities:

  • Assist the Regional Manager in driving the Business Growth of the region
  • Execute the overall strategy, market growth and operations of the region
  • Drive key business initiatives across the region through events, new stores selection
  • Continuous ideation towards team building and brand growth
  • Responsible for achieving revenue targets, cost containment, and adherence to Company SOPs
  • Participate in core team decisions, adding significant value
  • Monthly improvement of Key Metrics like Same Store Sales Growth, Customer retention, NPS
  • Streamline and monitor appropriate SOP's for better control
  • Co-ordinations with all aggregators for dispute resolution
  • Interact with business heads, marketing, finance, operating teams for conflict resolution
  • Reduce modifications, cancellations, and kitchen preparation times
  • Ensure good quality restaurant ranking on all relevant platforms
  • Ensure 100% store uptime in all delivery channels
  • Communicate business plans to store teams for maximum returns
  • Analyze risks and opportunities, highlighting ahead of time for action
  • Envision end solutions and architect necessary actions to achieve them

Requirement:

  • Strong organizational skills, thrive in a rapidly growing environment
  • Self-driven individual matching the energy levels of the passionate leadership team
  • Forward-thinking in market scanning and business development
  • Experience in Operations with people orientation
  • Ability to work under strict deadlines
  • Lead the sales force and sales engine in retail stores
  • Belief in exceptional customer service and orientation

Relevant Work Experience: 6 - 7 years with an MBA


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