mis executive_ bpo

1 week ago


Mumbai, Maharashtra, India Tech Mahindra Full time

Tech Mahindra is looking to hire an MIS executive for their BPO division, requiring a minimum of 1 year experience. The position is based in Chandivali and Airoli, Mumbai.

Seeking candidates skilled in:

  • Shrinkage
  • Attrition
  • If conditions / HLookup / Sumif / Avgif / Sum product
  • Service level calculation
  • Occupancy calculation
  • Utilization calculation
  • Creating APR
  • Data analytics and report generation
  • Manpower calculation
  • Roster/scheduling
  • Dashboard creation and maintenance for reviews
  • Hands-on experience in inbound, chat, and email processes

The maximum budget for this role is 4.5 LPA.

To express interest, kindly provide your CV including details such as:

  • Experience
  • Current CTC
  • Expected CTC
  • Notice period

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