Ad Operations Specialist

1 week ago

Bengaluru, Karnataka, India Amagi Full time
Amagi is a global leader in cloud-managed services for the streaming TV and broadcast TV industry. Amagi enables TV networks and content owners to distribute and monetize their content.

Amagi's clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV, Yahoo Finance, PeopleTV, Tastemade, Turner Corporation, Discovery Networks and more.

Amagi pioneered the use of cloud technologies in the broadcast industry, and today manages 2000+ channels with deployments in more than 40 countries.

Amagi is an advanced tier partner of Amazon Web Services (AWS), and works on the latest cloud technologies that are shaping the media and entertainment industry.

Amagi has sales offices in New York, Los Angeles and London, an operations centre in New Delhi, and an innovation centre in Bangalore.


For more information, visit Location:

BengaluruWork Mode:
In-Office

Job Profile:

Amagi is looking for a Supply Ops Account Manager to join the Media & Ad Operations team who will be responsible for account management, including proactive monetization, yield optimization, troubleshooting and reporting.

The Supply Ops Account Manager should be able to identify, implement and evaluate optimizations based on account trends and work closely with publishers to troubleshoot issues when they arise to find solutions.

The Supply Ops Account Manager will report to the Supply Ops Team Lead.

The ideal candidate is a strategic doer with a data-driven approach and an ability to multi-task with an eye for detail.

Additionally, candidates should be excited to work in a fast-paced environment while thinking quickly on their feet.

You will be working with team members and leadership in implementing continuous improvements related to inventory implementation to make the process more effective for clients and business, as well as providing additional operational support as needed.


Key Responsibilities:

Ownership of supply related support, configuration, and troubleshooting for assigned accountA/B testing to check end to end integration of VAST protocol is working as expectedRegularly monitor account performance and proactively execute optimizationsAnalyze historical performance data to identify opportunities to improve monetization and maximize yieldInvestigate and resolve issues that arise, including reporting discrepancies, creative issues and other trafficking requirementsManaging inventory quality and working with 3rd party verification companies to review ad logs and root out potential IVTAssist in the development of client-facing campaign performance reportsCollaborating with channel onboarding team to ensure tags are working properly when launching new channelsEffectively resolve open projects and tickets and communicate cross functionallyRe-prioritize work as needed, understand inbound requests and upcoming deadlines across the business.

Other duties and responsibilities as assigned

Skills and
Expertise Required:1-3 Years of experience in online advertising, with a preference to supply side experienceAbility to work second shift (2pm-10pm IST)CTV experience is highly preferredStrong working knowledge of SSAI preferredGood understanding of ad servers and VAST tag configuration on various ad servers (experience with SpringServe or Publica preferred)Highly self-motivated and well-organized with strong verbal and written communication skillsComfortable with Google Sheets and able to consolidate information and work with multiple data pointsExperience with troubleshooting discrepancies, tag setup issues, delivery issues, and other technical support inquiriesDemonstrated strong time-management, prioritization, and organizational skillsDemonstrated strong strategic and analytical planning and problem-solving skillsExcellent interpersonal skills, with the ability to cultivate relationships and negotiate with internal clientsAbility to meet deadlines and partner timeline expectations

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