Process Trainer

1 week ago


Mohali, Punjab, India Teleperformance Full time
We are at
Teleperformance are _hiring_ for
Process Trainer.

Requirement:
Need experience of 3 years (1.5 years as process trainer is mandatory).

Job Description Conduct new hire training and soft skills / Negotiation skill training

  • Should complete monthly cyclic activities including refresher training, update training and PKT
  • Sensitize to training needs / understand learning requirements of different learning groups
  • Liaison with the Quality and Operations to identify, screen and execute process improvement plans
  • Ability to execute training tasks / assignment on short notice
  • Interested to deliver and contribute towards process improvement
  • Take accountability for new hires performance during the OJT period, including attrition.

Location:
Mohali, Punjab

Salary:
upto 3.6LPA

Preferred Skills:

Strong communication skills in English

  • Customer Service
  • Good analytical skills
  • Must be very good with data representation
  • Must be very good with MS Excel
  • Time Management
  • Ability to multitask.
  • Regards_, Rozy Madhan HR Executive/Talent Acquisition
    Teleperformance

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Rotational shift

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (required)

Experience:

  • Teaching: 1 year (required)

Work Location:
In person

Speak with the employer
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