Voice Engineer

2 weeks ago


Bengaluru, Karnataka, India PhonePe Full time

About PhonePe Group:

PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us

Avaya & Verint

Roles & Responsibilities:

The individual will be part of the Contact Center Implementation & Production team and will be required to collaborate with both internal and external teams across various locations.

The Voice engineer to assist with design, implementation and security for Avaya Contact Center enterprise environments Expert-level knowledge of Avaya Media Servers, Virtual/System Platform, ESS, LSP and Avaya adjuncts

Expert-level knowledge of Avaya CC, System/Session Manager, Communication Manager,Audiocodes SBC, IP endpoints, SIP, H.323

Strong experience in Avaya Call Center solutions including but not limited to ACD, CMS, AES, CTI, WFM, Verint

Experience on AEP IVR and third party applications which use AES solution

Experience with call routing; ARS, AAR, VDN, Vector programming Experience with VoIP monitoring tools Strong knowledge of IP networking, Active Directory, DNS, DHCP and other protocols Experienced interfacing with vendors for new technology development and collaboration In-depth knowledge of VoIP; experience with Avaya VoIP Products In-depth knowledge of IP Routing, Quality of Service technologies with demonstrated implementation in a large enterprise organization

Experience in Voice trunking including SIP, IP, PRI, POTS, etc. and working with service providers in providing solutions

Good hands on experience for V15.1,V15.2,V11.1 & Analytics product suite.

Prior experience with the installation, support, usage, or administration of Verint software would be an added advantage.

Knowledge and demonstrated experience using diagnostic tools such as syslog,Wireshark, Netmon while troubleshooting technical problems, is preferred. Knowledge in databases (SQL server 2012, 2019 and beyond) and SQL Queries. Should be able to understand and code medium to complex SQL queries. Knowledge on Web Servers (IIS, Web logic, Apache Tomcat) would be an added advantage.

Good knowledge of Windows operating System (Active Directory, DNS, DHCP) and SAN Storage, Domain Controller. Should have sound knowledge on Linux operating systems

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
  • Voice Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Yellow Full time

    ABOUT US Headquartered in San Mateo, is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises, including Sony, Domino's, Hyundai, Sephora, Waste...

  • Voice Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Yellow Full time

    ABOUT USHeadquartered in San Mateo, is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth.We believe that memorable conversations are at the heart of every meaningful brand engagement.Over 1100 enterprises, including Sony, Domino's, Hyundai, Sephora, Waste...

  • Cisco Voice Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Info Origin Inc Full time

    About the Role : We are seeking a highly skilled and experienced Cisco Voice Engineer to join our team and play a crucial role in designing, implementing, and maintaining our Voice over IP (VoIP) infrastructure. You will leverage your indepth knowledge of Cisco voice technologies and network protocols to ensure a reliable, secure, and highquality voice...

  • Senior Voice Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Tietoevry Full time

    We at Tietoevry are looking for L3 Voice Support prospective candidate for our team in Bangalore/Chandigarh location.Please find the JD below.L3 Voice SupportJob Location –Bangalore/ChandigarhExperience Level - 7+ yearsJob DescriptionThe job description for the T3 voice support engineer:CCIE/CCNP VOICE certified engineer having relevant experience in IPT...

  • Voice Intern

    2 weeks ago


    Bengaluru, Karnataka, India Yellow Full time

    About UsOur Company's ValuesExecute with Clarity & Focus: Pursue objectives with precision and unwavering focus.Create Customer Success: Create a customercentric culture that prioritises experience and satisfaction.Move the Needle Everyday - Drive continuous improvement and make tangible progress each day.Demonstrate Grit - Exhibit resilience, determination...


  • Bengaluru, Karnataka, India Kenvue Full time

    Voice EngineerJob description :Johnson & Johnson Consumer Inc. (Kenvue) is currently recruiting for a highly skilled Voice Engineer, to support the Consumer Health Business. The position will be in the North America (NA) region with preference to work during East Coast work hours.In this role, you will be responsible for the creation of global Voice designs...


  • Bengaluru, Karnataka, India Iron Mountain Full time

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...


  • Bengaluru, Karnataka, India Universal Technology Solutions (UEBIZ) Full time

    Team: Global Telecom ProvisioningGurugram, Bangalore, PuneRole: Provisioning Operations Specialist - Voice ServicesSeeking a Telecom Provisioning Manager with vast knowledge of voice circuits and trading desk technology to join the Global Telecom Provisioning Team. Candidate will work closely with the Network Engineering, Project Management and Finance...


  • Bengaluru, Karnataka, India Universal Technology Solutions (UEBIZ) Full time

    Team: Global Telecom Provisioning Gurugram, Bangalore, Pune Role: Provisioning Operations Specialist - Voice Services Seeking a Telecom Provisioning Manager with vast knowledge of voice circuits and trading desk technology to join the Global Telecom Provisioning Team. Candidate will work closely with the Network Engineering, Project Management and Finance...


  • Bengaluru, Karnataka, India Birlasoft Full time

    JD for Voice Management: Minimum of 9 years of related IP telephony design / implementation experience in the following:Cisco Unified Communications Manager/Call Manager, Cisco Unity/Unity Connection, Cisco Contact Center Express (UCCX), Cisco Unified Communications Manager Express, Video, Voice Gateways / Routers / Switches Minimum of 45 years' experience...


  • Bengaluru, Karnataka, India PeopleLogic Full time

    Company Profile:We are hiring for a multi-national company providing IT services. It provides software and consultancy services in different industries like Finance, Education, Insurance, Retail, Energy, Life Science, and Healthcare.Location:Bangalore/Chennai/PuneExperience Range: 4-8 YearsDesired Competencies (Technical/Behavioral Competency)Must-Have...


  • Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    "Alexa, find me a job where I can create and innovate." Yes, Alexa can make your wishes come trueOn the Alexa Voice Service team, you'll build software to enable Alexa's capabilities everywhere – in speakers, appliances, wearables, robots, and more We're working with industry leaders to seamlessly integrate Alexa into any and all devices. It's awesome, and...


  • Bengaluru, Karnataka, India ADCI - Karnataka Full time

    "Alexa, find me a job where I can create and innovate." Yes, Alexa can make your wishes come trueOn the Alexa Voice Service team, you'll build software to enable Alexa's capabilities everywhere – in speakers, appliances, wearables, robots, and more We're working with industry leaders to seamlessly integrate Alexa into any and all devices. It's awesome, and...


  • Bengaluru, Karnataka, India Kenvue Full time

    Kenvue is currently recruiting for:Lead Engineer - Voice & Contact Center (Cisco IPT, Teams)Lead Engineer responsible for formulating and defining specifications for complex software programming applications in Voice and Contact Center using Cisco IPT and Teams.This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions India.Who...


  • Bengaluru, Karnataka, India Kenvue Full time

    Kenvue is currently recruiting for: Lead Engineer - Voice & Contact Center (Cisco IPT, Teams) Lead Engineer responsible for formulating and defining specifications for complex software programming applications in Voice and Contact Center using Cisco IPT and Teams. This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions...

  • DevOps Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Unnati Full time

    Our Bangalore based client is a leader in conversational AI and voice bots. This NASSCOM awarded company offers AI-Powered omnichannel Voice automation solutions to their clients in industries like banking, auto, telecom etc. They offer enterprise grade secure communication systems that are protected from online threats through voice biometrics. Their...

  • Engineering Manager

    2 weeks ago


    Bengaluru, Karnataka, India Voicegain Full time

    About VoicegainVoicegain is a rapidly growing Voice AI startup with offices in Santa Clara, Dallas and Bangalore. Voicegain's deep-learning-based Voice AI platform company enables contact centers of all sizes implement AI across the entire call flow. We have a developer-first strategy where we offer a comprehensive set of APIs that are accurate, affordable...

  • DevOps Engineer

    2 weeks ago


    Bengaluru, Karnataka, India PinnacleU HR Full time

    Job Category : Software Development.Job Type : Full Time.Experience : 1-2 Years.Job Location : Bangalore.About : is a leading Conversational AI platform built on Generative AI technology that empowers businesses to build customer-centric omnichannel automation suites. With their proprietary products for omnichannel real time authentication, automation,...


  • Bengaluru, Karnataka, India Gettjobs Recruitment Firm Full time

    Work from OFFICE Domestice Telecalling Voice process (Outbound) Walkin Interview Graduates only can apply Freshers preferred English + Malayalam should be known fluently Job location: Whitefield, Bangalore Age limit 3 6 working days Rotational week offs Salary: 15K take home+ incentives upto 10K Walkin interview only ContactJob Types: Full-time, Permanent,...


  • Bengaluru, Karnataka, India Capgemini Full time

    Job Description CCNA CCNP VOICE certified engineer having relevant experience in IPT and VC platform Extensive knowledge of Cisco Video Conferencing products and VOIP networking Participate in operations optimization troubleshooting of Cisco Expressways Hands on troubleshooting Experience with SIP and H protocols Strong experience in Cisco UC...