REF38557Y - Group Manager - WTS, 8 - 10 years - MS SQL DBA + Azure Sql and CosmosDB - Mumbai (WFO) -

2 weeks ago

Mumbai, Maharashtra, India WNS Global Services Full time
Job Description
Job Description

Qualification :

  • Diploma/Graduate
  • Experience with
8

Years to

12

Years in same or related

  • Preference for Domain specific certifications
  • Knowledge of scripting languages like SQL, Python
  • 5+ years of experience with Azure database technologies (PaaS) including Azure Sql and CosmosDB
  • 10+ years of experience with Microsoft Sql (on-prem/IaaS)

Expectations :

  • Must be knowledgeable in best practices
  • Accountable for ensuring SLA adherence with on time ticket acceptance and closures.
  • Ready to work in Rotational shifts(24x5).
  • Required to prepare Technical SOP's and bring in improvements.
  • Managing and prioritizing assigned tasks collaborating with team members when needed – business projects, change controls, documentation, and vulnerability remediation, etc.
  • Bachelor's degree in a technical field, or experience and certifications showing required knowledge.
  • Highly knowledgeable in performance tuning including query optimization
  • Exceptional communication skills
  • Comfortable working on multiple projects and issues simultaneously
  • Demonstrable desire to learn and remain current with technical knowledge.
  • Provide breakdowns of technical projects into steps with time estimates
  • Collaborate with colleagues (development teams, infrastructure, management)
  • Expert level technical troubleshooting and problem solving
  • Knowledge with service principals, managed identities, private endpoint networking
  • Comfortable working in an Agile-like environment, working in a backlog such as with Jira or other tools.
  • CI/CD tools such as Azure Pipelines, GitHub actions, Jenkins, or other
  • Experience with
Log Analytics, Application Insights, and other Azure Monitor tools

  • Excellent troubleshooting, debugging capabilities.

Responsibilities :

  • Contribute to documentation by writing and updating existing documents and diagrams.
  • Assist with escalated issues/tasks
  • Comfortable in ITIL change management submissions and process
  • Familiarity with IaaS in Azure, backups for them, configurations, vm families
Applied knowledge of ISO 27001 / SOC Controls

  • Provide RCA for Technical issues.
Information and Data Security principles
ITIL Policies and procedures operations

  • Comfortable in ITIL change management submissions and process
, and being a CAB member

  • Expert knowledge of SQL clusters and BCDR
  • When to use DTU vs vCore
  • Running daily health checks and ensuring uptime
  • Performing backups and recoveries
  • Applying patches and upgrades
  • Troubleshooting and resolving database issues
  • Documenting and optimizing database processes
  • Collaborating with the internal IT team to ensure a seamless workflow.
  • Configuration based, version based, policy based issues are handled
  • Support New scope, changing scope, expanding scope
  • Maintain keys, maintain connectivity to servers and AD
  • Work Issues related to connectivity to data warehouse
  • Support on issues related to Server running slowly, scaling issues
  • Skill to Manage Physical and Virtual Servers in a large environment typically 100+ Servers.
  • Knowledge of ITIL
  • Knowledge of networking fundamentals.
  • Experience in tracking server activity, performing upgrades of software, addressing technical problems.
  • Good Documentation Skills

Tool/Application/Software :
Must have workable knowledge on any of the below mentioned Tool/Application/Software-• MS SQL

  • Azure SQL
  • CosmosDB
  • Redis
  • Backup/restoration software beyond native SQL capabilities
  • Server performance monitoring & tuning
Qualifications
Qualifications
Bachelor's Degree

Additional Information

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