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Walkin For Service Desk Voice Process on 30th

3 months ago

Pune, Maharashtra, India Infosys BPM Full time
Greeting from Infosys BPM Ltd.,

We are hiring candidates for Service Desk - Senior Technology Support. Please walk-in for interview on 30th or 31st May 2024 at Gurgaon

  • WORK LOCATION WILL BE AT PUNE.

Note:

Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume.

details:
Interview Date: 30th and 31st May 2024
Interview Time: 10.00 AM till 1:00 PM

Interview Venue:
Infosys limitedBuilding no6 7th floor tower B, DLF Cyber city Gurgaon-122002

Please find below Job Description for your reference:

Job Location :
Pune

Skill

  • Service Desk
Education

  • Full time BCA/BTECH/MCA/BE/MSc/BSC
  • Computer Science
Experience

Years

Work from office.
Excellent communication skills to attend/resolve client issues on calls/chat/mail.

Experience in using ticketing tools such as Service now, Remedy, control M will be added advantageExperience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directoryGeneral support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computingProductivity applications like Microsoft office tools.

Open to work in 24*7 and work from office environmentAnalytical problem solvers who will understand issues and to resolve customer issuesProblem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficientlyBeing proactive and show the utmost respect for customer's timeGood time management, ensuring all contacts with customers add value.

Work from Office

Documents to Carry:
Carry a printout your updated resume.

Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).All original education documents need to be available for verification.

(10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.

Regards,Infosys BPM Recruitment team.