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Senior Application Development Advisor

3 months ago

Bengaluru, Karnataka, India Talent500 Full time

Responsibilities :

  • Partner with the enterprise IT organization to design and deliver solutions within the specialty environment that improve overall COE goals and metrics.

  • Oversee the analysis, design, development, and release of new capabilities in an agile development environment.

  • Transform the work structure for getting IT work completed, generating increased efficiency to lower the cost of IT projects.

  • Takes responsibility for resolving escalations and reporting back to operations leadership as needed.

  • Led the implementation of the portfolio projects and contributed to technology transformation from the 15-year-old technology platform to the future state in cross-departmental IT initiatives.

  • They will have the added responsibility of creating an environment where new talent can feel welcome and have growth opportunities.

  • This role will establish the creation of teams across several Specialty locations.

  • Manages and drives resolutions for high-priority production support issues.

  • Build and maintain positive relationships with application development teams and key business partners.

  • Partner with a delivery organization to drive production best practices, and opportunities for with the Delivery teams on warranty transition of application changes and new functionality implemented.

  • Ability to review the design and development of existing and new IPM IT applications before production implementations to ensure application stability and performance.

  • Develop subject matter expertise for end-to-end application integration points.

  • Ensure that all delivery and production changes meet stakeholder expectations.

  • Lead or support incident/problem management issues to identify and eliminate root causes.

  • Closely collaborate with vendor resources and synergize the team to deliver on service-level agreements.

  • Track incident volume trends and identify patterns to prioritize solutions.
Requirements :
  • Excellent analytical and problem-solving skills across applications and database technologies.

  • Previous experience supporting cloud-hosted applications.

  • Strong ITSM background and understanding of best practices related to incident, change, and problem management.

  • Technical background in database technologies - Oracle, MSSQL, PostgreSQL, or MongoDB.

  • Technical background in supporting various server platforms, Linux, Windows, and Virtualized server of agile application development life cycles and supporting test with REST services.

  • Experience with alerting and monitoring tools to ensure adherence to service-level agreements.

  • Experience with application capacity and performance tools.

  • Strong written and oral communication skills.

  • Create and produce application support documentation.

  • A bachelor's degree in Computer Science or a related discipline is strongly preferred, typically eight or more years of solid, diverse work experience in IT with a minimum of five years experience in application development or production support, or the equivalent in education and work experience
Required Experience, and Education :
  • Bachelor's Degree Required; Master's Degree Preferred.

  • 10+ years of IT experience.
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