Internal Sales Manager
2 weeks ago
Responsibilities:
1.
Develop, implement and manage sales activity of the internal sales team.
Set and achieve sales targets within the team.
Monitor and drive the performance of the team against these targets.
2.
Develop and drive the internal sales team to achieve key sales metrics
Order intake and revenue target
Call cycle targets
CRM usage
Range and Depth Growth
3.
Develop a Competent Team
Identify training needs and develop training plans
Identify great performers and manage reward and recognition.
Identify poor performers and manage the process accordingly.
Follow up with coaching and counseling.
4.
Measurement and control
Identify key result areas for the sales team.
Develop measures which monitor the key result areas.
Communicate key result areas and manage result areas with the team.
5.
Customer Service
Monitor service levels.
Establish standards.
Set measures
Provide customer service and sales skills training
Objectives:
To manage the internal sales team, in the delivery of their daily, weekly and monthly sales targets.
To develop, implement and monitor all sales activity levels within the department, including call volumes, CRM usage, customer call plan adherence, daily order in-take and invoicing volumes, and customer service delivery.
To develop and adapt processes to ensure that the divisions internal sales team meets best of class standards in terms of sales and customer services.
Improve sales turnover and profitability of the division.
Directly support the National Sales manager in all sales activities and fulfill the role of internal sales support for all Key Accounts which are managed directly by the National Sales Manager or Business Development team.
Actively collaborate with all support functions in the business, Finance, Procurement, Product Management, Operations and Marketing to achieve the above objectives.
Key Performance Indicators:
Achievement of Divisional Sales Targets, Revenue and Margin.
Achievement of customer width and depth growth targets, monthly.
Achievement of daily, weekly and monthly order in-take targets
Effective management of sales administration (order book, returns, credit notes etc)
Effective team management (Call Cycles, CRM, Systems)
Requirements
Education:
Matric and/or Degree/Diploma specializing in Sales Management
Experience:
Minimum 5 years Internal Sales Management experience within a medium to large environment, preferably within a business-to-business trading sales environment where the internal team sell to a large network of repeat customers.
Computer literacy
Languages:
English
Afrikaans
Interpersonal Skills:
Good communicator with strong presentation, and strong telephone sales skills
High levels of energy and ability to motivate and drive an internal sales team.
Professional & well Groomed
High level of integrity and confidentiality
Commercially sound with excellent computer skills
Diligent with attention to detail
Driven, confident, self motivated and results orientated
Team player with excellent people management skills
Precise and responsible with good organizational skills
Possesses a continuous improvement culture
Displays a strong customer service ethic
Mature with ability to tolerate high levels of stress
Displays initiative with good levels of entrepreneurial spirit
Knowledge:
Knowledge and understanding of automotive aftermarket advantageous but not essential.
Knowledge and previous experience on CRM systems in a sales environment.
Knowledge of internal sales process and internal sales best practices.
Knowledge of the specific tools utilized within the internal sales department.
Knowledge of the consumer protection act and or any other regulatory acts which may affect the role.
Specific Skills:
Excellent communication skills – both oral and written
Excellent business acumen
Strong customer focus and ability to manage a team in a team environment
Ability to work within a highly pressurized and fast-paced environment
Leadership skills and ability to motivate and develop staff
Excellent Computer Literacy (MS Outlook/Excel – advanced skills required
CRM software usage skills required
Ability to make affective and meaningful decisions to facilitate the efficient running of the internal sales team
Customer and people conflict management skills
Ability to set, meet and exceed targets
Ability to manage change
Good Administrative skills
Benefits
CTC R R45 000
Requirements
Education:
Matric and/or Degree/Diploma specializing in Sales Management
Experience:
Minimum 5 years Internal Sales Management experience within a medium to large environment, preferably within a business-to-business trading sales environment where the internal team sell to a large network of repeat customers.
Previous experience in an Automotive/Industrial internal sales environment will be beneficial.Computer literacy
Languages:
English Afrikaans
Interpersonal Skills:
Good communicator with strong presentation, and strong telephone sales skills High levels of energy and ability to motivate and drive an internal sales team.
Professional & well Groomed High level of integrity and confidentiality Commercially sound with excellent computer skills Diligent with attention to detail Driven, confident, self motivated and results orientated Team player with excellent people management skills Precise and responsible with good organizational skills Possesses a continuous improvement culture Displays a strong customer service ethic Mature with ability to tolerate high levels of stress Displays initiative with good levels of entrepreneurial spiritKnowledge:
Knowledge and understanding of automotive aftermarket advantageous but not essential. Knowledge and previous experience on CRM systems in a sales environment. Knowledge of internal sales process and internal sales best practices. Knowledge of the specific tools utilized within the internal sales department. Knowledge of the consumer protection act and or any other regulatory acts which may affect the role.
Specific Skills:
Excellent communication skills – both oral and written Excellent business acumen Strong customer focus and ability to manage a team in a team environment Ability to work within a highly pressurized and fast-paced environment Leadership skills and ability to motivate and develop staff Excellent Computer Literacy (MS Outlook/Excel – advanced skills required CRM software usage skills required Ability to make affective and meaningful decisions to facilitate the efficient running of the internal sales team Customer and people conflict management skills Ability to set, meet and exceed targets Ability to manage change Good Administrative skills
-
Enterprise Sales Manager
1 week ago
Delhi, Delhi, India Sales & Profit Full timeAbout our client :Our client is transforming the world's largest industries with packaged AI SaaS. Their predictive and generative AI applications supercharge growth and productivity for businesses across retail, CPG, financial services, industrial manufacturing, media, and enterprise IT. They have rapidly grown from a startup in 2017 to a leading enterprise...
-
Digital Sales Manager
2 weeks ago
Delhi, Delhi, India MEDIASCOPE (International Media Sales) Full timeJob DescriptionCompany Profile:Mediascope is one of India's leading multi-media, content generation, and media sales corporation. It is India's largest International Media Consultant. It provides brand marketers and their agencies with international and local market media intelligence and advertising strategies. It offers a full stack executional support and...
-
Digital Sales Manager
2 weeks ago
Delhi, Delhi, India MEDIASCOPE (International Media Sales) Full timeJob DescriptionCompany Profile: Mediascope is one of India's leading multi-media, content generation, and media sales corporation. It is India's largest International Media Consultant. It provides brand marketers and their agencies with international and local market media intelligence and advertising strategies. It offers a full stack executional support...
-
Business Development Executive
2 weeks ago
Delhi, Delhi, India Tax Manager Full time, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of individuals and...
-
International Sales Manager
2 months ago
Delhi, Delhi, India SEVEN CONSULTANCY Full timeApply for International Sales Manager, Career Progress Consultants in Delhi ,Delhi/ NCR for 3 - 6 Year of Experience on
-
International Sales Manager
4 weeks ago
Delhi, Delhi, India SEVEN CONSULTANCY Full timeApply for International Sales Manager, Career Progress Consultants in Delhi ,Delhi/ NCR for 3 - 6 Year of Experience on
-
Sales Intern
1 week ago
Delhi, Delhi, India Proaxis Solutions Full timeCompany DescriptionProaxis Solutions is a cybersecurity and forensics service provider based in Bengaluru. We specialize in offering next-gen solutions to organizations of all sizes and industries. Our advanced, multi-faceted approach helps organizations prevent, identify, respond, and restore from threats. We adhere to international standards to ensure our...
-
Sales Intern
1 week ago
Delhi, Delhi, India RushOwl Full timeRushOwl develops AI-driven Mobility-as-a-Service (MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as wellWe are searching for a committed, deadline-driven sales intern to join our excellent sales team. The sales intern will complete all tasks assigned by the manager, which...
-
Sales Intern
2 weeks ago
Delhi, Delhi, India Saffron Tech Pvt Ltd Full timeSales Intern Job DescriptionSales Intern Responsibilities: Working closely with the Manager or assigned staff member, and completing all allocated tasks. Research and generate lists of potential customers Attending and participating in meetings, workshops. Help develop customer relationships and retain existing accounts Updating documents and sales records....
-
Sales Intern
1 week ago
Delhi, Delhi, India RushOwl Full timeRush Owl develops AI-driven Mobility-as-a-Service (Maa S) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as wellWe are searching for a committed, deadline-driven sales intern to join our excellent sales team.The sales intern will complete all tasks assigned by the manager, which...
-
Sales Intern
1 week ago
Delhi, Delhi, India Branding Pioneers Full timeJob Title:Sales InternDepartment:Sales and Business DevelopmentLocation: 750 Udyog Vihar, Third Floor, GurgaonReports To:Senior Business Development ManagerCompany Overview: Branding Pioneers is a leading digital marketing agency in Gurgaon, specializing in innovative marketing solutions for the healthcare and B2B sectors. We are expanding our sales team and...
-
Sales Intern
1 week ago
Delhi, Delhi, India Budgetree Technology PVT LTD Full timeSales Intern Job DescriptionSales Intern Responsibilities: Working closely with the Manager or assigned staff member, and completing all allocated tasks. Research and generate lists of potential customers Attending and participating in meetings, workshops. Help develop customer relationships and retain existing accounts Updating documents and sales records....
-
Internal Sales
2 weeks ago
Delhi, Delhi, India Salesworx Full timeJob DescriptionOur client develops signature fragrances for brands and ambient scents for the South African market, facilitating customers to connect with brands on an emotional levelWe are looking to recruita motivated and well-spokeninternal sales personto join their sales team.The internal sales person will be responsible for developing new leads,...
-
Management Intern
2 weeks ago
Delhi, Delhi, India Sinha & Sinha Consultancy Full timeCompany Description Sinha & Sinha Consultancy is a consultancy firm dedicated to revolutionizing the business and career landscape. We provide specialized assistance in career guidance, resume writing, optimization, sales advisory, business development strategies, client relationship management, transformative business solutions, and recruitment. Our mission...
-
Management Intern
2 weeks ago
Delhi, Delhi, India Sinha & Sinha Consultancy Full timeCompany DescriptionSinha & Sinha Consultancy is a consultancy firm dedicated to revolutionizing the business and career landscape. We provide specialized assistance in career guidance, resume writing,optimization, sales advisory, business development strategies, client relationship management, transformative business solutions, and recruitment. Our mission...
-
Management Intern
1 week ago
Delhi, Delhi, India Sinha & Sinha Consultancy Full timeCompany DescriptionSinha & Sinha Consultancy is a consultancy firm dedicated to revolutionizing the business and career landscape. We provide specialized assistance in career guidance, resume writing, LinkedIn optimization, sales advisory, business development strategies, client relationship management, transformative business solutions, and recruitment. Our...
-
Sales Intern
2 weeks ago
Delhi, Delhi, India My College Buddy Full timeJob Description: Sales InternJob Summary:We are seeking a motivated and results-driven Sales Intern to join our sales team. As a Sales Intern, you will have the opportunity to learn about the sales process, customer engagement, and relationship building. You will work closely with our experienced sales professionals to assist in generating leads, qualifying...
-
Sales Intern
2 weeks ago
Delhi, Delhi, India Branding Pioneers Full timeJob Title:Sales InternDepartment:Sales and Business DevelopmentLocation: 750 Udyog Vihar, Third Floor, GurgaonReports To:Senior Business Development ManagerSalary Budget ( inhand ) : 10,000 Per MonthCompany Overview:Branding Pioneers is a leading digital marketing agency in Gurgaon, specializing in innovative marketing solutions for the healthcare and B2B...
-
Sales Intern
2 weeks ago
Delhi, Delhi, India Ugly Creatives Full timeWe are seeking a highly motivated Sales Intern to assist in managing studio bookings for event photography and video services. As a Sales Intern, you will play a pivotal role in driving revenue growth by engaging with clients, understanding their needs, and coordinating studio bookings efficiently. This position offers a valuable opportunity to gain hands-on...
-
Sales Intern
2 weeks ago
Delhi, Delhi, India Starcap Wellness Pvt Full timeSales Intern Responsibilities: Close new deals Build relationships with existing customers Cultivate new leads within the sales territory Travel throughout the territory and visit stores on a recurring basis Manage multiple accounts simultaneously Maintain records of all sales leads and/or customer accounts Represent the brand during all customer and...