Servicenow Developer
7 days ago
Title:
ServiceNow Developer
Experience: 5+ years
Timings:
IST
Key Responsibilities:
ServiceNow Development:
Design, develop, and customize ServiceNow applications and modules, with a particular focus on Third-Party Risk Management.
TPRM Implementation:
Implement and enhance TPRM processes within the ServiceNow platform, including vendor risk assessments, due diligence, and continuous monitoring.
Integration:
Integrate ServiceNow with other enterprise systems and tools to streamline TPRM workflows and ensure seamless data exchange.
Configuration Management:
Maintain and update ServiceNow configurations, including business rules, UI policies, data policies, client scripts, and UI actions.
Process Improvement:
Identify opportunities to improve TPRM processes and ServiceNow functionalities, ensuring compliance with industry standards and best practices.
Documentation:
Create and maintain detailed technical documentation, including design specifications, test plans, and user guides.
Support & Troubleshooting:
Provide technical support and troubleshooting for ServiceNow-related issues, ensuring minimal disruption to business operations.
Training & Mentorship:
Train and mentor junior developers and other team members on ServiceNow best practices and TPRM functionalities.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience:
Minimum of 5 years of experience in ServiceNow development and implementation, with at least 2 years focused on TPRM.
Technical Skills:
o Proficiency in ServiceNow scripting, including JavaScript, Glide API, and AngularJS.
o Experience with ServiceNow modules such as GRC, Vendor Risk Management, and ITSM.
o Familiarity with web technologies (HTML, CSS, XML, SOAP, REST).
o Knowledge of integration techniques and tools (MID Server, IntegrationHub).
Certifications:
ServiceNow Certified Application Developer and ServiceNow Certified Implementation Specialist – Risk and Compliance (preferred).
Analytical Skills:
Strong analytical and problem-solving skills, with the ability to interpret complex business requirements and translate them into technical solutions.
Communication:
Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
Collaboration:
Ability to work effectively in a team environment, collaborating with business analysts, project managers, and other developers.
Preferred
Qualifications:
- Experience in regulatory compliance and risk management frameworks (e.g., ISO 27001, NIST).
- Knowledge of Agile development methodologies.
- Prior experience in the financial services or healthcare industry.
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