Cloud Messaging Architect

2 weeks ago


Delhi, Delhi, India LSA Recruit Full time

Job Description:

Role :
Cloud Messaging Architect

Job type :
Contract – 6 Months initially

Location :
India (Remote work)

Shift Timings:
Sunday to Thursday (11 AM to 7 PM IST)

Key Skills

Office 365 (Azure AD Connect, Exchange Online, Skype for Business Online, Groups, Teams, and Yammer)

Responsibilities
Experience with the SMTP protocol and mail routing, secure mail flow practices, integration with enterprise business applications like SAP and CUCM and other cloud applications
Working knowledge of Azure AD Connect, ADFS integration with Office 365 and troubleshooting scenarios arriving involving combination of these
Expert knowledge to extract various views of Office 365 licenses and suggest /act on recommendations to enhance license utilization
Hybrid & highly available Exchange Server 2019 management
Proficient in mailbox auditing
Capable of troubleshooting day to day requests support incidents, or helpdesk escalations related to Messaging, Fax, Messaging Security, or similar Unified Communication workloads
Expert knowledge on Message Records Management, Archiving, Litigation Hold, Inactive Mailboxes, eDiscovery, and mass Content Search and Purge
Proficient in handling messaging queries related to Office 365 Labels and DLP in Office 365 Security & Compliance Center

Proficient in analyzing email message headers and coming up with RCA of NDRs, failures, and undeliverable in a timely manner.

Expert knowledge to automate recurring requests, project tasks and activities via Azure AD PowerShell / Office 365 Exchange Online PowerShell / Exchange PowerShell
Calendars and Contacts Management & Delegation via PowerShell
Expert knowledge in RBAC and Delegation of Control, PIM and PAM in Azure AD & Office 365
Expert knowledge in cross forest GAL Sync
Skype for Business Online, Groups, Teams, and Yammer day to day support request handling, expert knowledge, and strategy to drive adoption of these workloads
Be able to generate detailed PR documents capturing existing technical challenges and requirements to overcome them.

Mimecast Secure Email Gateway & Advanced Targeted Threat Protection
Expert knowledge of RBAC and delegation of control / roles setup in Mimecast
Analyzing and reporting on audit logs in Mimecast
Be able to perform archive search, analyzing logs, exporting archived search results, and work with smart tags in Mimecast
Experienced in handling and troubleshooting Mimecast integration with Azure AD, internal directories, profile and directory groups in Mimecast
Proficient in creating custom policies as need arises for random complex scenarios in Mimecast
Able to analyze Mimecast message tracking, held, accepted, rejected, or bounced messages and correlated them with Office 365 with both delivery and received views
Advanced working knowledge on implementing and supporting issues arising with Mimecast Impersonation Protect, Mimecast URL Protect, Mimecast Attachment Protect and Mimecast Secure Messaging
Cofense PhishMe & Triage –
Enterprise handling of anti-spam and anti-malware
Take timely action to search and purge emails in bulk
Knowledge to block or allow IoCs in Mimecast and Office 365 Exchange Online email security stack
Agari Brand Protect –
Expert knowledge of SPF, DKIM, DMARC standards
Applying, editing and configuring SPF, DKIM, DMARC for new or existing email domains
Capable of analyzing DMARC RUF and RUA reports
Capable of interpreting and explaining Agari reports to business as need arise
Experience in detecting brand protection alerts and acting on them in a timely manner
Exclaimer Outlook Signature Manager
Be able to create email signature templates in Exclaimer signature manager as per business requirement
Proficient in creating, editing and applying email signature templates in HTML
Proficient in creating and applying campaigns

Quadrotech IT Reporting for Office 365
Experience in creating or extracting custom or existing business reporting requirements for Office 365 using Quadrotech IT reporting tool

OpenText RightFax
Expert knowledge to integrate and troubleshoot issues with outbound/inbound faxes in OpenText Rightfax in correlation with Cisco CUCM and Office 365
Expert knowledge to implement and support an enterprise fax solution

Certifications:

MCSA:
Office 365

MCSA:
Windows Server 2016
Administering Microsoft Exchange server 2016

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