Service Two Wheeler Executive

2 weeks ago


Salem, Tamil Nadu, India Sri Ram Electro motors Full time

Job Description:

  • Communicates with clients about vehicle problems, insurance questions, and warranty issues
  • Maintains positive relationships with clients to ensure repeat and return customers
  • Approaches transactions with salesminded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available
  • Answers customer questions about services, including when to expect vehicle repairs
  • Displays extensive knowledge about products and services
  • Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
  • Uses all methods of customer communication, including online bookings, phone calls, and inperson interactions, to schedule and book appointments, vehicle dropoffs, and vehicle pickups
  • Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time
  • Acts as an advocate for clients when communicating vehicle problems and needs to repair department
  • Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner
  • Processes customer payments
  • Documentation processing, Accounting and accounts maintenance.

Salary:
₹8, ₹12,500.00 per month

Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)

Ability to Commute:

  • Salem, Tamil Nadu (required)

Ability to Relocate:

  • Salem,

Tamil Nadu:
Relocate before starting work (required)

Work Location:
In person

Speak with the employer
Expected Start Date: 01/03/2024
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