Customer Relation Executive

7 days ago


Mumbai, Maharashtra, India Shri Management Services Full time
Mumbai, Worli

To be responsible for making outbound calls on a daily basis using data provided.

  • To work closely with the Sales Manager and Sales team to ensure leads are generated
within various business sectors.

  • Handling Customers & their complaints
  • Feedback callings
  • Handling Appointments
  • Managing and scheduling appointments for procedures
  • To convert the calls to new business leads.
  • To achieve agreed personal and departmental targets captured from calling data provided.
  • To inform potential client's on the company's products and services.
  • To gather relevant School and Corporate information.
  • To use company databases to gain potential leads.
  • To be proactive in identifying opportunities for new business.
  • To input and maintain guest information onto the company database.
  • To ensure guest satisfaction at all times.
  • Handle telephone queries.
  • To build relationships with colleagues and clients.
  • To deal with clients in a professional manner at all times aligned to our brand values.
  • To ensure service is prompt, polite and professional standards are kept.
  • To assist with other departments as required.


Experience Years
  • Salary 2 Lac 50 Thousand To 4 Lac 50 Thousand P.A.
  • Industry
  • ITES / BPO / KPO / LPO / Customer Service
  • Qualification
  • B.B.A, M.B.A/PGDM
  • Key Skills
  • Customer Relationship CRM Client Development Customer Relation ExecutiveAbout Company


Contact Person
  • Sudha Suresh
  • Address
  • Shreeji Dreams, B104, Sector 3, Indrayani Nagar
  • Mobile


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