Officer

2 weeks ago


Delhi, Delhi, India TATA Capital Full time

1091- To carry out the file audit of assigned locations as per hind sighting process and observe deficiency if any and follow up for their remarks / feedbacks for appropriate closure.


Core Responsibilities:

  • Conduct periodical inspection of disbursed files to ensure process and polices norms are followed, highlighting areas of improvements at regular intervals.
  • Support the internal customers (credit and operations) team by providing feedback on qualitative processing and supporting improvements.
  • Implement effective controls and improvements in the process design, system and operation wherever required.
  • Prepare reports on the documention process adhering to timelines and accuracy.
  • Review customer data entry demographic details (including income related & other additional information
    ), efficiency in LOS/Finone and ensure maximum files are processed and sanctioned with minimium error rate.
  • Consistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
  • Coordinating for NHB & other statutory audit related to file maangement.
  • Consistently and continuously understand policy level changes in files processing and implement the same in the file inspection process.
  • Prepare accurate and efficient reports and MIS for the review.
  • Understand policies and provide training to location teams to ensure process and polices norms are followed.
  • Ensure all PMAY files are validated before submission of claim to regulator.
  • Ensure and validate KYC checking at 100%
  • Qualification : Graduate, Masters/Post Graduate

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