Staff Windows Systems Engineer

2 weeks ago


Hyderabad, Telangana, India ServiceNow Full time

Responsabilities:

  • Share department goals and procedures with team members
  • 10+ years of experience in leading technical analysis, deployment, and implementation
  • Coordinate technical tasks with internal and client stakeholders
  • Develop and document solution architecture and technical design
  • Create technical change requests, migration, and test plans
  • Set up proof of concept and pilot environments
  • Assist Project Managers in handling scope variations and risks efficiently
  • Collaborate with the team to establish problem management and service improvement strategies
  • Engage with vendors and service providers to implement technical changes
  • Ensure team compliance with best practices and uphold service level agreements
  • Guide junior staff on core vendor products and technologies
  • Contribute technical SOPs to the knowledge base for different audiences

Requirements:

  • Proficiency in Microsoft Configuration Manager and Microsoft Intune
  • Experience deploying Windows 10/11 builds, applications, and updates using Intune Autopilot and Configuration Manager
  • Knowledge in Windows 10/11 Image creation
  • Familiarity with Virtual environments like Citrix Virtual Apps and Desktops, Citrix ADC, and Azure Virtual Desktop
  • Understanding of ITIL concepts and Microsoft Azure
  • Basic knowledge of available migration strategies and PowerShell scripting
  • Experience in leading cloud transitions
  • Ability to balance workloads, meet expectations, and work in high-pressure situations
  • Keenness to take on challenging projects and learn new technologies
  • Excellent communication skills with technical and executive staff


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