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Office Assistant

3 months ago


Cochin, Kerala, India Angroos Gifts Boutique Full time

Job Description:
Destination Office Staff at Angroos Corporate Gifting Company

Company Overview:
Angroos is a leading corporate gifting company that specializes in providing high-quality and personalized gift solutions to businesses.

With our extensive range of products and exceptional service, we help our clients leave a lasting impression on their employees, partners, and customers.

As we continue to grow, we are seeking a dedicated and dynamic Destination Office Staff member to join our team.


Job Summary:

As a Destination Office Staff member at Angroos, you will play a crucial role in ensuring the smooth functioning of our corporate gifting operations.

Your primary responsibility will be to handle all aspects related to the destination office, which includes managing orders, coordinating with suppliers, and overseeing the logístical aspects of our gifting services.

You will work closely with our internal teams, external vendors, and clients to ensure timely and accurate delivery of corporate gifts to various locations.


Responsibilities:

Order Management:
Receive and process client orders, ensuring accuracy and attention to detail. Maintain a comprehensive record of orders, including tracking information, delivery status, and client preferences.

Supplier Coordination:
Collaborate with our network of suppliers to source products, negotiate pricing, and ensure timely delivery. Build and maintain strong relationships with vendors to guarantee high-quality merchandise and optimal pricing.

Logistics Oversight:
Oversee the logístical aspects of our gifting services, including shipment coordination, customs clearance, and transportation. Coordinate with shipping partners to ensure efficient delivery while adhering to budgetary constraints.

Client Communication:

Act as a point of contact for clients regarding order updates, product availability, and any concerns or inquiries they may have.

Provide excellent customer service by promptly addressing client needs and resolving issues in a professional and courteous manner.

Inventory Management:
Maintain accurate inventory records, monitor stock levels, and generate reports as needed. Collaborate with the Warehouse team to ensure adequate stock levels to meet client demands.

Quality Control:
Conduct regular quality checks on incoming and outgoing products to ensure they meet our high standards. Identify and address any quality issues promptly, working closely with suppliers and internal teams to resolve them effectively.

Process Improvement:
Continuously evaluate and enhance operational processes to increase efficiency, reduce costs, and improve overall service quality. Propose and implement innovative solutions to streamline workflow and enhance the customer experience.

Qualifications:

  • High school diploma or equivalent; bachelor's degree in business administration or a related field is a plus.
  • Proven experience in office administration, order management, logistics, or a similar role.
  • Excellent organizational and multitasking skills with a strong attention to detail.
  • Effective communication and interpersonal skills to liaise with clients, vendors, and internal teams.
  • Proficient in using computer systems and software, including Microsoft Office suite and inventory management tools.
  • Ability to work well under pressure, meet deadlines, and adapt to changing priorities.
  • Knowledge of the corporate gifting industry or experience in the retail sector is advantageous.

Salary:
₹8, ₹22,554.76 per month

Benefits:

  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

Language:

  • English (preferred)

Work Location:
In person

Speak with the employer
Application Deadline: 24/07/2023

Expected Start Date: 22/07/2023