Lead-Client Operations
1 week ago
- Must have sound understanding of US retirement services industry, with deeper knowledge in one or more of the following areas: Compliance Testing, APRS, Form5500, Core Operations, Determination Services, Conversions and Deconversions, Reconciliations, Fund reporting services etc.
- Should have handled member teams in the past
- Good communication skills with ability to collaborate successfully with operations teams, internal support teams and client business teams to drive the best outcomes
- Well versed with P&L for the account/s and able to identify and leverage key metrics
- Able to drive continuous business improvement/transformation initiatives
- Responsible for managing customer service operations at offshore, thereby taking ownership of SLAs, risk and compliance
- Manage large teams across one or more locations
- Drive continuous business improvement/transformation initiatives, by identifying opportunities for work redesign, work flow enhancement, shift utilization, Staff mix, staff utilization etc.
- Manage the financial and business metrics account, in order to meet / exceed internal financial goals
- Drive training and development initiatives for the team, in order to ensure development of competency across domain, operations and behavioral areas
- Support business development activities by contributing to RFI / RFP responses / client presentations etc. as and when needed Technical requirements
- Proficient in MS Excel and PowerPoint Any other skills
- Ability and willingness to learn and adopt to new situations
- Flexibility and go-getter attitude Educational Requirements Bachelor Of Technology (Integrated)
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Lead Client Business Operations Analyst
1 week ago
Bengaluru, Karnataka, India Epsilon Full timeCompany DescriptionWhen you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use...
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Lead Client Business Operations Analyst
1 week ago
Bengaluru, Karnataka, India Epsilon Full timeJob DescriptionThe Lead, Client Business operations plays a critical role in ensuring the integrity and compliance of the sales processes for Epsilon's Retail Media business. This position is responsible for managing Salesforce opportunities, conducting client onboarding integrity checks, and performing gate checks to support invoicing during the early...
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Director of Infrastructure Operations
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Bengaluru, Karnataka, India a Snaphyre Client Full timeOur client is a Series-A funded Security SaaS platform, headquartered in Singapore expanding across Southeast Asian markets. To back this high-growth journey, we are hiring a seasoned Platform DevOps Engineer who will be instrumental and play a pivotal role in developing scalable infrastructure to accelerate the product's growth The Role The Director of...
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Client Server Operations
1 week ago
Bengaluru, Karnataka, India FIS Global Full timePosition Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Associate's DegreeTravel Percentage:0%Client Server Operations : 1 to 3 years : BangaloreAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services...
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Client Server Operations
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Bengaluru, Karnataka, India Jobs for Humanity Full timeCompany DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...
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Operations Client Service
1 week ago
Bengaluru, Karnataka, India State Street Full timeWho we are looking for:This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting's.What you will be responsible for:The...
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Client Business Operations Analyst
1 week ago
Bengaluru, Karnataka, India Epsilon India Full timeThe Business Operations team brings together business solutions and latest technology to help empower our leaders with data-driven insights that enable better decision making. Primarily responsible for design, development and governance of the business data, the team measures, manages, and connects business KPIs across verticals to build a single view of...
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Operations Client Service
3 days ago
Bengaluru, Karnataka, India State Street Full timeBasic Purpose of Job: Perform both client-facing and operational functions for Custody and Accounting. Research and resolve client inquries and service-related requests. Escalating and directing issues for immediate remediation. On a daily and weekly basis execute many operational tasks as per deadlines. Work Cash Reconciliations and resolve the breaks....
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Client Operation
1 week ago
Bengaluru, Karnataka, India State Street Full timeGraduation in Accounting or Finance Minimum 2 years' of experience in Custody operations or Middle office is required Experience in Trade operations, Settlements, Cash and FX preferred, knowledge in Securities Lending is added advantage Strong interpersonal skills and attention to details Should possess strong written and verbal communications, should be...
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Operations Client Service
1 week ago
Bengaluru, Karnataka, India State Street Full timeRoles Monitor cash breaks, failed trades and overdrafts with the aim of minimizing potential risk Ensure deadlines / deliverables are met in accordance with the SLA provisions Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales Assist clients effectively...
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Operations Senior Lead
1 week ago
Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full timeDescriptionOur client perimeter team oversees the management of refreshing client perimeter data and aims to streamline the updating and sharing processes of this data across different teams and functions within the bank. Collaborating with the client perimeter management team, you will be responsible for executing operational procedures and controls to...
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Senior Team Lead, Client Support
1 week ago
Bengaluru, Karnataka, India Oracle Full timeWe are excited to hire a Team Lead, Client Support, at Oracle Cerner. As Team Lead, Client Support, you will be responsible to direct the day-to-day operations of associates assigned to perform solution-related service request investigation, incident resolution, and application maintenance. You will monitor production support ticket queues. You will manage...
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Operations Client Service, Assc2
2 months ago
Bengaluru, Karnataka, India State Street Full timeJob DescriptionWho we are looking for:This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reportings.Why this role is important to...
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Operations Client Service, Assc2
3 weeks ago
Bengaluru, Karnataka, India State Street Full timeJob DescriptionWho we are looking for:This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reportings.Why this role is important to...
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Client Specialist/Team Lead
1 week ago
Bengaluru, Karnataka, India ReSource Pro Full timeClient Specialist, SDU, IndiaI. Basic InformationJob Title: Client SpecialistReport to: AM - Service DeliveryDepartment: Service Delivery UnitLocation: Bangalore, IndiaII. Purpose of the PositionProcesses complex tasks, implements new tasks and/or manages existing tasks without supervision. Provides guidance, instruction and direction to the team of client...
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Client Specialist/Team Lead
1 week ago
Bengaluru, Karnataka, India ReSource Pro Full timeClient Specialist, SDU, India I. Basic Information Job Title: Client Specialist Report to: AM - Service Delivery Department: Service Delivery Unit Location: Bangalore, India II. Purpose of the Position Processes complex tasks, implements new tasks and/or manages existing tasks without supervision. Provides guidance, instruction and direction to the team...
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Senior Client Business Operations Analyst
1 week ago
Bengaluru, Karnataka, India Epsilon Full timeJob Description The Senior Analyst, Client Business operations plays a critical role in ensuring the integrity and compliance of the sales processes for Epsilon's Retail Media business. This position is responsible for managing Salesforce opportunities, conducting client onboarding integrity checks, and performing gate checks to support invoicing during...
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Operations Lead AS
1 week ago
Bengaluru, Karnataka, India F336 Deutsche India Private Limited, Jaipur Branch Full timeDescription Operations provides support for all of Deutsche Bank's businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune,...
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Client Operations Delivery Analyst
1 week ago
Bengaluru, Karnataka, India Cisco Full timeWho we are :Cisco Asset Management Service is designed to give Customers near real-time Installed Base (IB) information, so they can effectively manage the life cycle of their Cisco assets and make the right business decisions.The CAM does this through proactive management of the Customer's Cisco IB, which includes collating asset information from various...
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Operations Senior Lead
1 week ago
Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full timeDescription : The Operations Manager is typically the owner of a department made up of several teams, mainly responsible for oversight and management of those groups and has an expert or deep understanding of the business, process and/or product. Their main responsibilities include providing input into the creation of the Bank's strategic goals and being...