Product Design Professional

1 week ago

Gurgaon, Haryana, India BT Group Full time
Product Design Professional

Job Req ID:31783
Posting Date:9 Apr 2024
Function:Software Engineering
Unit:Digital
Location:Building No 14 Sector 24 & 25A, Gurugram, India
Salary:Competitive- Our Digital unit is responsible for leading BT's digital transformation, delivering brilliant customer experiences and creating the innovative products and services our customers need.

  • BT's future will be defined by our ability to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over bestinclass digital platforms.
  • Digital's role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether it's creating services like connected care solutions that help you track your loved ones' wellbeing, or security apps that guard against cyber attacks, Digital is about leading BT's digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.
  • When we say you're welcome here at BT, in line with our manifesto of being sustainable, responsible and inclusive we really mean it. We want our teams to fully represent the communities and customers we serve.
  • We're open and understanding, so if you need us to make some adjustments to the interview process, let us know. We encourage and celebrate working flexibly, whether that means working certain hours to help with your lifestyle. Talk to us and let's see what we can do.
    Why this job matters
The Product Design Professional supports projects across the product development lifecycle from initial design through to product delivery.

What you'll be doing

  • Creates detailed low and high-fidelity designs, prototypes, user flows, interfaces, interactions, and overall experiences via mock-ups and diagrams, in accordance with design best practices and brand guidelines
  • Delivers required supporting documentation such as personas, site-maps, story boards, user flows, etc. following the BT design best practice approach
  • Supports digital-first experiences that achieve commercial goals such as increased digital channel share and clearer commercial impact
  • Supports in brainstorming, conceptualising, and iterating as needed
  • Participates in cross-functional workshops such as co-creation, empathy mapping, and journey mapping exercises
  • Supports in the implementation of ways to improve the technical work within area of responsibility using partner feedback, user testing results, and other research to improve assets, products, and services
  • Supports in the transformation of ideas, business opportunities, research and creative vision into clear, usable, useful, and desirable outcomes for users
  • Gathers user research and analytics insights to ensure user needs are met
  • Supports design standards alongside an evolving design system and actively contributes to detailing specifications

The skills you'll need

  • User Journey Mapping
Visual Design
Product Design
Data Analysis
Interaction Design
User Experience Design
User Experience Strategy
User Centred Design
User Centred Research
Prototyping
User Interface Design
Accessibility & Inclusive Design
Decision Making
Growth Mindset
Inclusive Leadership

Our leadership standards

Looking in:

Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future
I build diverse future-ready teams where all individuals can be at their best.

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