Tele Caller Executive

7 days ago


Kolkata, West Bengal, India Grameen Shakti Microfinance Services Pvt Ltd Full time

We are hiring Tele-calling executive (loan recovery) for our Kolkata office.
Grameen Shakti is a leading NBFC-MFI headquartered in Kolkata India.

GSMS has an AUM of over 120 Crores INR & serves the underserved across West Bengal, Bihar, and Jharkhand currently.

By 2025, GSMS would like to emerge as a responsible for-profit MFI serving around 90,000 clients.

GSMS would like to expand its operation by bringing significant percentage of managed portfolio on-board, to achieve its mission of providing a wide range of customized financial products as per the need of their clients.

It is expected to grow at a reasonable rate to achieve a target of having loan portfolio of around Rs.250 cr.

with a branch network of 60 in five states by 202- Need to call to customers for there outstanding dues

  • Need to work our own collection & recovery services
  • Basic excel knowlledge required
  • Prefrence to female candiadates
  • Languages Required: Hindi, Bengali, Oriya
  • Location: Dhakuria, Kolkata
  • Qualification: 10th/12th/Graduation
  • Interview Mode: Face to Face
  • Responsible for Collection of loans via telecalling
  • Responsible to deposit of payment at branches within TAT.
  • Responsible for Successful collections and performance.
  • Experience in soft and hard collections preferred.

Department:
Customer Success, Service & Operations

Employment Type:
Full Time, Permanent

Role Category:
Voice

Pay:
₹8, ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Higher Secondary(12th Pass) (preferred)

Language:

  • Hindi (preferred)
  • Bengali (preferred)
  • Oriya (preferred)

Work Location:
In person

Application Deadline: 24/04/2024

Expected Start Date: 25/04/2024

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