Digital Marketing Executive

1 week ago


Gurgaon, Haryana, India Branding Pioneers Full time

Job Title: Client Servicing Executive

Department: Client Services

Location: Udyog vihar gurgaon

Reports To: Client Services Manager

Salary: Compensation will be commensurate with the number of client accounts managed

Company Overview:

Branding Pioneers is a prominent healthcare and B2B digital marketing agency based in Gurgaon. We specialize in providing innovative marketing solutions by integrating technology, creativity, and data-driven strategies to achieve exceptional results.

Job Overview:

As a Client Servicing Executive at Branding Pioneers, you will be responsible for managing relationships with our clients, ensuring their marketing goals are met with innovative and effective solutions. This role requires a high degree of creativity, proficiency in using advanced AI tools, and an ability to manage multiple client accounts effectively.

Responsibilities:
  • Client Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the main point of contact and manage individual client portfolios.
  • Strategic Planning: Develop strategic marketing plans based on client goals and market opportunities. Ensure that all client briefs are met with innovative and effective solutions.
  • Creative Leadership: Drive creativity in solving client issues. Coordinate with creative teams to ensure that client deliverables reflect creativity and innovation.
  • AI Utilization: Extensively use AI tools for data analysis, customer insights, content creation, and campaign optimization. Ensure AI integrations are effectively utilized to enhance client outcomes.
  • Project Management: Oversee the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Feedback and Reporting: Regularly provide analytical reports to clients on campaign performance. Implement and act on client feedback to improve service and campaign effectiveness.
  • Team Collaboration: Work closely with sales, marketing, and technical teams to ensure that client needs are communicated and met. Drive cross-functional efforts to meet client objectives.
Qualifications:
  • Education: Bachelor's degree in Business Administration, Marketing, Communications, or related field.
  • Experience: Proven experience in client servicing, account management, or a similar role within a digital marketing agency environment.
  • Skills:
  • Strong interpersonal and communication skills.
  • High level of creativity and ability to think outside the box.
  • Proficiency in using AI tools and technologies related to digital marketing.
  • Strong project management skills, capable of managing multiple client accounts.
  • Excellent organizational skills with attention to detail.
Additional Requirements:
  • Must be able to thrive in a fast-paced, dynamic environment.
  • Should have a proactive approach to problem-solving.
  • Experience in healthcare and B2B sectors is a plus.
Compensation:
  • Salary depends on the number of clients handled and the complexity of the accounts, with additional performance-based incentives.


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