Debt Collector

2 weeks ago

Kolkata, West Bengal, India ENLIST MANAGEMENT CONSULTATNTS PVT LTD Full time

Enlist Management Consultants Pvt Ltd

Key responsibilities:

Operations;
DRA [Debt Recovery Agent] Certified Tele callers;
NON- DRA - Experienced up to 1 Yrs can also apply:
**Manage a large number of Inbound and Outbound calls in a timely manner.

**Follow Call Center Scripts when handling different calls/issues.

**Identifying customer needs, clarify information, research every issue and provide

relevant solutions to the customers.

**Maintain regular follow-up with Customer till closure of Overdue Accounts

Freshers or Callers (< 1 Yr Exp with NO DRA) shall be supported with Banking Certification [IIBF DRA];
Minimum Salary of Rs.9500/- +Additional Performance Bonus is your incentive

Skills Required:

Requirements:

If NO DRA CERTIFICATE - Only Freshers & Callers up to 1 Year Experience in Voice Process may apply.

*Articulate & Strong Phone & Verbal communication skills along with active listening skills

*Fair Knowledge of Banking Products

Customer Focus and Adaptability to different personality types

Ability to multi-task, set priorities and manage time efficiently

Any 10th or Graduation.

INTERESTED CANDIDATE SHOULD CALL ME ON THIS NUMBER

Skill(s) required
Bengali Proficiency (Spoken)

English Proficiency (Spoken)

Hindi Proficiency (Spoken)

MS-Excel

Salary:
₹9, ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Experience:

- total work Collection: 1 year (preferred)

Language:

  • Bengali (preferred)
  • Hindi (preferred)
  • English (preferred)

License/Certification:

  • Driving Licence (preferred)
  • DRA Certified (preferred)

Speak with the employer

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