Manager, Detection and Response

2 weeks ago


Pune, Maharashtra, India Synchrony Full time

Role Title: Manager, Detection and Response (L09)

Company Overview:

Synchrony (NYSE: SYF) is a leading consumer financial services company providing a comprehensive range of digitally enabled products. Our expertise spans various industries including digital, health, retail, telecommunications, home, auto, outdoors, and more.

  • We have recently been recognized for our outstanding workplace culture and benefits, ranking among India's Best Companies to Work for 2023 and LinkedIn's Top Companies in India list. Additionally, we have received accolades for our commitment to diversity, equity, and inclusion. At Synchrony, we offer 100% remote work flexibility and provide top-notch employee benefits and programs with a focus on work-life balance and well-being.

Organizational Overview:

The JSOC team at Synchrony is dedicated to monitoring and responding to cyber threats targeting the company, its employees, customers, and partners. Our goal is to enhance detection, response, and containment capabilities through automation, orchestration, and machine learning.

Role Summary/Purpose:

The Manager, Detection and Response is a key member of the Synchrony Joint Security Operations Center (JSOC) and serves as an expert in cyber threat detection. Responsibilities include managing the detection and response program, handling security incidents, developing response strategies, and ensuring adherence to security protocols. The ideal candidate should possess a deep understanding of both traditional and cloud security.

Key Responsibilities:

  • Respond to security incidents, mitigate impacts, and coordinate remediation efforts.
  • Provide expertise in proactive threat detection and security improvement recommendations.
  • Collaborate with the Cyber Intelligence team to counter emerging threats.
  • Enhance Detection and Incident Response processes and procedures.
  • Document findings and create detailed reports.
  • Coordinate IT resources for incident response tasks.
  • Act as the subject matter expert on incident response.
  • Identify and recommend process improvements.

Required Skills/Knowledge:

  • Minimum of 2 years of experience in information security or related technology.
  • Minimum 2 years of experience in cyber security and incident response.

Desired Skills/Knowledge:

  • Strong communication and problem-solving skills.
  • Experience in high-performing teams and SOC environments.
  • Industry certifications such as CISSP, GCIH, and AWS Certified Cloud Practitioner are a plus.

Eligibility Criteria:

Bachelor's degree and a minimum of 2+ years of work experience, or equivalent work experience.

WORK TIMINGS:

This role offers enhanced flexibility and requires availability between 06:00 AM - 11:30 AM Eastern Time, with the remaining hours flexible for the employee. Exceptions may occur based on business needs.

For Internal Applicants:

  • Understand the role requirements before applying.
  • Inform your manager and HRM before applying.
  • Ensure your professional profile is updated.
  • Meet specific criteria for internal applicants.

Grade/Level: 09



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